Details
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Type:
Bug
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Status:
Open Bug
(View Workflow)
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Priority:
Normal
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Resolution: Unresolved
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Affects Version/s: None
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Fix Version/s: None
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Component/s: UCMDB
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Labels:
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Customer:Ooreedo Tunisia
Description
Dear @Khaled Khalil,
Kindly assign a DEV resource to investigate and resolve the following issues observed in ACE Web:
1- Column Drag-and-Drop Functionality
• The ability to drag columns horizontally (left-to-right or right-to-left) is not available in ACE Web reports.
• This functionality is available in Swing NEP and is required for better report navigation and customization.
2- Template Management Features Missing
The following template-related options are not available in ACE Web reports, although they are available in Swing NEP:
• Save Template
• Save As Template
• Set as Default
• Group Column
• Delete Template
• Share Template
• Schedule Template
• More Options
Example:
3. Filter Dropdown Value Selection
• In Swing NEP, users can click on a filter and view all available values in a dropdown list at once.
• In ACE Web, users can only search for a specific value, and the dropdown listing of all available values is not provided.
4- Missing Report Features
• The features highlighted in the attached screenshot are not available in ACE Web.
• Kindly review and implement the missing functionalities.
5. Navigation Issue During Internal Errors
• When a report fails to open and displays an Internal Error message, the browser Back/Escape navigation does not work.
• As a workaround, we are doing manually edit the UCMDB URL in the browser to continue working, which is time-consuming.
• Proper navigation or error recovery functionality should be implemented in such scenarios.
Kindly review the above issues and provide the necessary fixes to align ACE Web functionality with Swing NEP.