Details
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Type:
Bug
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Status:
Ready for QA
(View Workflow)
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Priority:
Normal
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Resolution: Unresolved
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Affects Version/s: None
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Fix Version/s: None
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Component/s: UCMDB
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Labels:
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Customer:Ooreedo Tunisia
Description
Auto Import Report: Missing Element Type from Advanced Search
Attachments
Activity
| Field | Original Value | New Value |
|---|
| Description |
Dear @Khaled Khalil,
Kindly assign a DEV resource to investigate and resolve the following issues observed in ACE Web: 1- Column Drag-and-Drop Functionality • The ability to drag columns horizontally (left-to-right or right-to-left) is not available in ACE Web reports. • This functionality is available in Swing NEP and is required for better report navigation and customization. 2- Template Management Features Missing The following template-related options are not available in ACE Web reports, although they are available in Swing NEP: • Save Template • Save As Template • Set as Default • Group Column • Delete Template • Share Template • Schedule Template • More Options Example: 3. Filter Dropdown Value Selection • In Swing NEP, users can click on a filter and view all available values in a dropdown list at once. • In ACE Web, users can only search for a specific value, and the dropdown listing of all available values is not provided. 4- Missing Report Features • The features highlighted in the attached screenshot are not available in ACE Web. • Kindly review and implement the missing functionalities. 5. Navigation Issue During Internal Errors • When a report fails to open and displays an Internal Error message, the browser Back/Escape navigation does not work. • As a workaround, we are doing manually edit the UCMDB URL in the browser to continue working, which is time-consuming. • Proper navigation or error recovery functionality should be implemented in such scenarios. Kindly review the above issues and provide the necessary fixes to align ACE Web functionality with Swing NEP. |
Auto Import Report: Missing Element Type from Advanced Search |
| Attachment | Screenshot 2026-06-12 151403.png [ 136805 ] | |
| Attachment | Screenshot 2026-06-12 151335.png [ 136806 ] |
| Assignee | Bessem Manita [ bmanita ] | Hassan Abdine [ habdine ] |
| Assignee | Hassan Abdine [ habdine ] | Bessem Manita [ bmanita ] |
| Reporter | Indrasan Yadav [ iyadav ] | Hassan Abdine [ habdine ] |
| Assignee | Bessem Manita [ bmanita ] | Abdel Rahman Tout [ atout ] |
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- Time Spent:
- 3 hours
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Added the Element Type column with validation on the NEP to the Advanced search.
| Labels | AI_All_incidents | AI_All_incidents P1 |
| Attachment | ElementTypeColumn.png [ 136919 ] |
| Status | Open Bug [ 10108 ] | Dev Scheduled [ 10014 ] |
| Status | Dev Scheduled [ 10014 ] | Implementation in progress [ 10016 ] |
| Status | Implementation in progress [ 10016 ] | To Be Released [ 10400 ] |
| Remaining Estimate | 0 minutes [ 0 ] | |
| Time Spent | 3 hours [ 10800 ] | |
| Worklog Id | 301950 [ 301950 ] |
| Status | To Be Released [ 10400 ] | Ready for QA [ 10023 ] |
| Assignee | Abdel Rahman Tout [ atout ] | Hassan Abdine [ habdine ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
2d 23h 28m | 1 | Abdel Rahman Tout | Today 11:00 AM | |||||
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1h 36m | 1 | Abdel Rahman Tout | Today 12:36 PM | |||||
|
5s | 1 | Abdel Rahman Tout | Today 12:36 PM | |||||
|
1h 1m | 1 | Khaled Khalil | Today 1:38 PM |
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Links Hierarchy |
 Documentation
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Added the Element Type Column named "Type" to the advanced search.