ACE
  1. ACE
  2. ACE-171

SRD testing on .84 internal error

        Details

        • Customer:
          OMAN-Tel
        • Product:
          NEP

          Description

          Dear Khaled,
          We are facing an issue when trying to open a Request ID in the Request Management tab. Please assign a resource to resolve this issue.

            Activity

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            Permalink
            Mostafa Kalawoun logged work - 18/Sep/25 12:00 AM
            • Time Spent:
              1 hour, 30 minutes
               

              open Jira ticket about the request ID issue

            Permalink
            Zein Trabelsi logged work - 18/Sep/25 12:00 AM
            • Time Spent:
              30 minutes
               

              Script has not been executed :
              ALTER TABLE SRD_SERVICE_REQUEST ADD GTM_COMMENTS VARCHAR2(2048 CHAR);

            Mostafa.kalawoun made changes -
            Field Original Value New Value
            Gantt Options Milestone (set to milestone: having a due date but zero effort)
            Planned Start 2025-09-18 24:00 (milestone: set planned start date to due date)
            Planned End 2025-09-18 24:00 (milestone: set planned end date to due date)
            Mostafa Kalawoun made changes -
            Assignee Hassan Abdine [ habdine ] Khaled Khalil [ kkhalil ]
            Khaled Khalil made changes -
            Assignee Khaled Khalil [ kkhalil ] Zein Trabelsi [ ztrabelsi ]
            Mostafa Kalawoun made changes -
            Remaining Estimate 0 minutes [ 0 ]
            Time Spent 1 hour, 30 minutes [ 5400 ]
            Worklog Id 277974 [ 277974 ]
            Mostafa.kalawoun made changes -
            Baseline Start 2025-09-18 24:00 (set baseline based of initial work logging)
            Baseline End 2025-09-18 24:00 (set baseline based of initial work logging)
            Zein Trabelsi made changes -
            Status Open Bug [ 10108 ] Dev Scheduled [ 10014 ]
            Hide
            Permalink
            Zein Trabelsi added a comment -

            Script has not been executed :
            ALTER TABLE SRD_SERVICE_REQUEST ADD GTM_COMMENTS VARCHAR2(2048 CHAR);

            Show
            Zein Trabelsi added a comment - Script has not been executed : ALTER TABLE SRD_SERVICE_REQUEST ADD GTM_COMMENTS VARCHAR2(2048 CHAR);
            Zein Trabelsi made changes -
            Status Dev Scheduled [ 10014 ] Rejected [ 10100 ]
            Assignee Zein Trabelsi [ ztrabelsi ] Mostafa Kalawoun [ mostafa.kalawoun ]
            Resolution Done [ 10000 ]
            Zein Trabelsi made changes -
            Time Spent 1 hour, 30 minutes [ 5400 ] 2 hours [ 7200 ]
            Worklog Id 278005 [ 278005 ]
            Hassan Abdine made changes -
            Assignee Mostafa Kalawoun [ mostafa.kalawoun ] Mbaye Lo [ mbayel ]
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Bug Open Bug Dev Scheduled Dev Scheduled
            		3h 16m 1 Zein Trabelsi 18/Sep/25 4:03 PM
            Dev Scheduled Dev Scheduled Rejected Rejected
            		25s 1 Zein Trabelsi 18/Sep/25 4:03 PM
            Subversion JIRA

            Links Hierarchy

            		  Documentation

            Invalid license: EXPIRED

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              People

              • Assignee:
                Mbaye Lo
                Reporter:
                Mostafa Kalawoun
                Rejected By:
                Zein Trabelsi
              • Votes:
                0 Vote for this issue
                Watchers:
                2 Start watching this issue

                Dates

                • Due:
                  Created:
                  Updated:
                  Resolved:
                  Planned Start:
                  Planned End:
                  Actual Start:
                  Date of Baselining:

                  Time Tracking

                  Estimated:
                  Original Estimate - Not Specified
                  Not Specified
                  Remaining:
                  Remaining Estimate - 0 minutes
                  0m
                  Logged:
                  Time Spent - 2 hours
                  2h

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