Details
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Type:
Bug
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Status:
Rejected
(View Workflow)
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Priority:
Urgent
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Resolution: Done
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Affects Version/s: None
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Fix Version/s: None
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Component/s: SRD
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Labels:
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Customer:OMAN-Tel
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Product:NEP
Description
Dear Khaled,
We are facing an issue when trying to open a Request ID in the Request Management tab. Please assign a resource to resolve this issue.
Attachments
Activity
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- Time Spent:
- 1 hour, 30 minutes
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open Jira ticket about the request ID issue
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- Time Spent:
- 30 minutes
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Script has not been executed :
ALTER TABLE SRD_SERVICE_REQUEST ADD GTM_COMMENTS VARCHAR2(2048 CHAR);
| Field | Original Value | New Value |
|---|---|---|
| Gantt Options | Milestone (set to milestone: having a due date but zero effort) | |
| Planned Start | 2025-09-18 24:00 (milestone: set planned start date to due date) | |
| Planned End | 2025-09-18 24:00 (milestone: set planned end date to due date) |
| Assignee | Hassan Abdine [ habdine ] | Khaled Khalil [ kkhalil ] |
| Assignee | Khaled Khalil [ kkhalil ] | Zein Trabelsi [ ztrabelsi ] |
| Remaining Estimate | 0 minutes [ 0 ] | |
| Time Spent | 1 hour, 30 minutes [ 5400 ] | |
| Worklog Id | 277974 [ 277974 ] |
| Baseline Start | 2025-09-18 24:00 (set baseline based of initial work logging) | |
| Baseline End | 2025-09-18 24:00 (set baseline based of initial work logging) |
| Status | Open Bug [ 10108 ] | Dev Scheduled [ 10014 ] |
| Status | Dev Scheduled [ 10014 ] | Rejected [ 10100 ] |
| Assignee | Zein Trabelsi [ ztrabelsi ] | Mostafa Kalawoun [ mostafa.kalawoun ] |
| Resolution | Done [ 10000 ] |
| Time Spent | 1 hour, 30 minutes [ 5400 ] | 2 hours [ 7200 ] |
| Worklog Id | 278005 [ 278005 ] |
| Assignee | Mostafa Kalawoun [ mostafa.kalawoun ] | Mbaye Lo [ mbayel ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
3h 16m | 1 | Zein Trabelsi | 18/Sep/25 4:03 PM | |||||
|
25s | 1 | Zein Trabelsi | 18/Sep/25 4:03 PM |
|
Links Hierarchy |
Documentation
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Documentation
Script has not been executed :
ALTER TABLE SRD_SERVICE_REQUEST ADD GTM_COMMENTS VARCHAR2(2048 CHAR);