Details

    • Type: Bug Bug
    • Status: Closed Closed (View Workflow)
    • Priority: Normal Normal
    • Resolution: Fixed
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: UCMDB
    • Labels:
      None Labels
    • Customer:
      Mobinets

      Description

      while exporting data during the UAT test on the below platform, the export data column information is different from that which is shown in the system.

      Example " NPS Zone Name " column is available in the exported data while this is not shown in the system.

      tested on platform
      http://10.172.20.88:6016/ACE_UCMDB_UI/

      1. export.csv
        173 kB
        Eyob Tatek
      2. export_site_with_all_button_selected.csv
        820 kB
        Eyob Tatek
      1. image.png
        167 kB
      2. export.png
        130 kB
      3. Capture d'écran 2025-11-27 192448.png
        107 kB
      4. Capture d'écran 2025-11-27 192409.png
        48 kB

        Activity

        Subversion JIRA

        Links Hierarchy

         Documentation

        Invalid license: EXPIRED

        Transition Time In Source Status Execution Times Last Executer Last Execution Date
        Open Bug Open Bug Dev Scheduled Dev Scheduled
        11d 23h 3m 1 Thierno Bah 26/Nov/25 12:06 PM
        QA In Progress QA In Progress Reopened Reopened
        55s 1 Hassan Abdine 09/Jan/26 5:26 AM
        Reopened Reopened Dev Scheduled Dev Scheduled
        14d 42m 1 Abdel Rahman Tout 23/Jan/26 6:09 AM
        Dev Scheduled Dev Scheduled Implementation in progress Implementation in progress
        11s 2 Abdel Rahman Tout 23/Jan/26 6:09 AM
        Implementation in progress Implementation in progress To Be Released To Be Released
        1d 18h 15m 2 Abdel Rahman Tout 23/Jan/26 6:09 AM
        To Be Released To Be Released Ready for QA Ready for QA
        1h 22m 2 Khaled Khalil 23/Jan/26 6:56 AM
        Ready for QA Ready for QA QA In Progress QA In Progress
        81d 13m 2 Eyob Tatek 03/Mar/26 8:40 AM
        QA In Progress QA In Progress Closed Closed
        1m 15s 1 Eyob Tatek 03/Mar/26 8:42 AM
        Eyob Tatek made changes -
        Status QA In Progress [ 10015 ] Closed [ 6 ]
        Resolution Not Fixed [ 10200 ] Fixed [ 1 ]
        Hide
        Eyob Tatek added a comment -

        It is resolved.

        Show
        Eyob Tatek added a comment - It is resolved.
        Eyob Tatek made changes -
        Status Ready for QA [ 10023 ] QA In Progress [ 10015 ]
        Khaled Khalil made changes -
        Status To Be Released [ 10400 ] Ready for QA [ 10023 ]
        Assignee Abdel Rahman Tout [ atout ] Eyob Tatek [ etatek ]
        Abdel Rahman Tout made changes -
        Status Implementation in progress [ 10016 ] To Be Released [ 10400 ]
        Abdel Rahman Tout made changes -
        Status Dev Scheduled [ 10014 ] Implementation in progress [ 10016 ]
        Abdel Rahman Tout made changes -
        Status Reopened [ 4 ] Dev Scheduled [ 10014 ]
        Hide
        Abdel Rahman Tout added a comment -

        The task is finished, and we can now export all and see each column mentioned in the report.

        Show
        Abdel Rahman Tout added a comment - The task is finished, and we can now export all and see each column mentioned in the report.
        Abdel Rahman Tout made changes -
        Time Spent 4 days, 2 hours, 12 minutes [ 123120 ] 1 week, 2 hours, 12 minutes [ 151920 ]
        Worklog Id 289435 [ 289435 ]
        Abdel Rahman Tout logged work - 22/Jan/26 12:00 AM
        • Time Spent:
          1 day
           

          Fixed the date after exporting, like the report in the generic case.

        Abdel Rahman Tout made changes -
        Time Spent 3 days, 2 hours, 12 minutes [ 94320 ] 4 days, 2 hours, 12 minutes [ 123120 ]
        Worklog Id 289384 [ 289384 ]
        Abdel Rahman Tout made changes -
        Time Spent 2 days, 2 hours, 12 minutes [ 65520 ] 3 days, 2 hours, 12 minutes [ 94320 ]
        Worklog Id 289383 [ 289383 ]
        Abdel Rahman Tout logged work - 21/Jan/26 12:00 AM
        • Time Spent:
          1 day
           

          Fixed the bug by adding the missed column while exporting all columns.
          Trying to fix the date after exporting.

        Abdel Rahman Tout logged work - 20/Jan/26 12:00 AM
        • Time Spent:
          1 day
           

          Trying to add the missed column in generic case after exporting all data.

        Abdel Rahman Tout made changes -
        Time Spent 1 day, 6 hours, 12 minutes [ 51120 ] 2 days, 2 hours, 12 minutes [ 65520 ]
        Worklog Id 289173 [ 289173 ]
        Khaled Khalil made changes -
        Assignee Nouha Mhadhbi [ nmhadhbi ] Abdel Rahman Tout [ atout ]
        Abdel Rahman Tout logged work - 19/Jan/26 12:00 AM
        • Time Spent:
          4 hours
           

          Working on the difference in exported data between "export" and "export All"

        Khaled Khalil made changes -
        Assignee Omar Kamalddine [ okamalddine ] Nouha Mhadhbi [ nmhadhbi ]
        Bessem Manita made changes -
        Assignee Bessem Manita [ bmanita ] Omar Kamalddine [ okamalddine ]
        Hassan Abdine made changes -
        Assignee Hassan Abdine [ habdine ] Bessem Manita [ bmanita ]
        Hassan Abdine made changes -
        Status QA In Progress [ 10015 ] Reopened [ 4 ]
        Assignee Bessem Manita [ bmanita ] Hassan Abdine [ habdine ]
        Resolution Not Fixed [ 10200 ]
        Hassan Abdine made changes -
        Status Ready for QA [ 10023 ] QA In Progress [ 10015 ]
        Assignee Bessem Manita [ bmanita ] Hassan Abdine [ habdine ]
        Eyob Tatek made changes -
        Assignee Eyob Tatek [ etatek ] Bessem Manita [ bmanita ]
        Eyob Tatek made changes -
        Eyob Tatek made changes -
        Attachment image.png [ 125702 ]
        Hide
        Eyob Tatek added a comment -
        • when " All" button is selected while exporting , some columns like ,Insertdate, Insert By, Changedate, Changedby, Provisioned Date are still missing
        Show
        Eyob Tatek added a comment - when " All" button is selected while exporting , some columns like ,Insertdate, Insert By, Changedate, Changedby, Provisioned Date are still missing
        Khaled Khalil made changes -
        Status To Be Released [ 10400 ] Ready for QA [ 10023 ]
        Assignee Thierno Bah [ tbah ] Eyob Tatek [ etatek ]
        Thierno Bah made changes -
        Status Implementation in progress [ 10016 ] To Be Released [ 10400 ]
        Thierno Bah made changes -
        Hide
        Thierno Bah added a comment -

        Difference in exported data and on system display fixed and will be released in patch 4.0.0.10.

        Show
        Thierno Bah added a comment - Difference in exported data and on system display fixed and will be released in patch 4.0.0.10.
        Thierno Bah made changes -
        Time Spent 1 day, 12 minutes [ 29520 ] 1 day, 6 hours, 12 minutes [ 51120 ]
        Worklog Id 284737 [ 284737 ]
        Thierno Bah made changes -
        Time Spent 2 hours, 12 minutes [ 7920 ] 1 day, 12 minutes [ 29520 ]
        Worklog Id 284733 [ 284733 ]
        Thierno Bah logged work - 27/Nov/25 12:00 AM
        • Time Spent:
          6 hours
           

          Difference in exported data and on system display fixed.

        Thierno Bah made changes -
        Baseline Start 2025-11-30 24:00 (set baseline based of initial work logging)
        Baseline End 2025-11-30 24:00 (set baseline based of initial work logging)
        Thierno Bah made changes -
        Remaining Estimate 0 minutes [ 0 ]
        Time Spent 2 hours, 12 minutes [ 7920 ]
        Worklog Id 284447 [ 284447 ]
        Thierno Bah made changes -
        Status Dev Scheduled [ 10014 ] Implementation in progress [ 10016 ]
        Thierno Bah made changes -
        Status Open Bug [ 10108 ] Dev Scheduled [ 10014 ]
        Thierno Bah logged work - 26/Nov/25 12:00 AM
        • Time Spent:
          6 hours
           

          Difference in exported data and on system display fixed.

        Thierno Bah logged work - 26/Nov/25 12:00 AM
        • Time Spent:
          2 hours, 12 minutes
           

          Work in progress.

        Omar Kamalddine made changes -
        Assignee Omar Kamalddine [ okamalddine ] Thierno Bah [ tbah ]
        Khaled Khalil made changes -
        Customer OMAN-Tel [ 12200 ] Mobinets [ 12900 ]
        Khaled Khalil made changes -
        Component/s UCMDB [ 16302 ]
        Khaled Khalil made changes -
        Assignee Khaled Khalil [ kkhalil ] Omar Kamalddine [ okamalddine ]
        Eyob Tatek made changes -
        Assignee Hassan Abdine [ habdine ] Khaled Khalil [ kkhalil ]
        Eyob Tatek made changes -
        Field Original Value New Value
        Gantt Options Milestone (set to milestone: having a due date but zero effort)
        Planned Start 2025-11-30 24:00 (milestone: set planned start date to due date)
        Planned End 2025-11-30 24:00 (milestone: set planned end date to due date)

          People

          • Assignee:
            Eyob Tatek
            Reporter:
            Eyob Tatek
          • Votes:
            0 Vote for this issue
            Watchers:
            3 Start watching this issue

            Dates

            • Due:
              Created:
              Updated:
              Resolved:
              Planned Start:
              Planned End:
              Actual Start:
              Date of Baselining:

              Time Tracking

              Estimated:
              Original Estimate - Not Specified
              Not Specified
              Remaining:
              Remaining Estimate - 0 minutes
              0m
              Logged:
              Time Spent - 1 week, 2 hours, 12 minutes
              1w 2h 12m

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