ACE
  1. ACE
  2. ACE-485

Unable to create new transmission link

        Details

        • Type: Bug Bug
        • Status: Reopened Reopened (View Workflow)
        • Priority: Normal Normal
        • Resolution: Not Fixed
        • Affects Version/s: None
        • Fix Version/s: None
        • Component/s: UCMDB
        • Labels:
          None Labels
        • Customer:
          OMAN-Tel

          Description

          ACE While creating new link it was not possible to add the nodes, system not accepting inputs and drop down option not showing any list of items.

          Platform:
          http://10.172.20.88:6016/ACE_UCMDB_UI/

            Activity

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            Eyob Tatek made changes -
            Field Original Value New Value
            Gantt Options Milestone (set to milestone: having a due date but zero effort)
            Planned Start 2026-01-31 24:00 (milestone: set planned start date to due date)
            Planned End 2026-01-31 24:00 (milestone: set planned end date to due date)
            Eyob Tatek made changes -
            Assignee Hassan Abdine [ habdine ] Khaled Khalil [ kkhalil ]
            Eyob Tatek made changes -
            Attachment Transmission_link_new.png [ 126416 ]
            Khaled Khalil made changes -
            Assignee Khaled Khalil [ kkhalil ] Omar Kamalddine [ okamalddine ]
            Khaled Khalil made changes -
            Component/s UCMDB [ 16302 ]
            Bessem Manita made changes -
            Assignee Omar Kamalddine [ okamalddine ] Nouha Mhadhbi [ nmhadhbi ]
            Permalink
            Nouha Mhadhbi logged work - 21/Jan/26 12:00 AM
            • Time Spent:
              2 hours
               

              in progress

            Khaled Khalil made changes -
            Status Open Bug [ 10108 ] Dev Scheduled [ 10014 ]
            Khaled Khalil made changes -
            Status Dev Scheduled [ 10014 ] Implementation in progress [ 10016 ]
            Assignee Nouha Mhadhbi [ nmhadhbi ] Khaled Khalil [ kkhalil ]
            Khaled Khalil made changes -
            Assignee Khaled Khalil [ kkhalil ] Nouha Mhadhbi [ nmhadhbi ]
            Permalink
            Nouha Mhadhbi logged work - 22/Jan/26 12:00 AM - edited
            • Time Spent:
              7 hours
               

              in progress

            Permalink
            Nouha Mhadhbi logged work - 23/Jan/26 12:00 AM
            • Time Spent:
              4 hours
               

              fixed

            Nouha Mhadhbi made changes -
            Attachment Screenshot 2026-01-23 123704.png [ 126808 ]
            Attachment Screenshot 2026-01-23 123710.png [ 126809 ]
            Attachment Screenshot 2026-01-23 123749.png [ 126810 ]
            Hide
            Permalink
            Nouha Mhadhbi added a comment - - edited

            Hi,

            This issue has been fixed.ss is attached for reference

            The root causes were:

            The database view was not configured correctly

            NullPointerExceptions were not handled

            Saving the NodeInterface was not working properly

            These fixes will be included in the next patch 4.0.0.16.

            Best regards,Nouha

            Show
            Nouha Mhadhbi added a comment - - edited Hi, This issue has been fixed.ss is attached for reference The root causes were: The database view was not configured correctly NullPointerExceptions were not handled Saving the NodeInterface was not working properly These fixes will be included in the next patch 4.0.0.16. Best regards,Nouha
            Nouha Mhadhbi made changes -
            Remaining Estimate 0 minutes [ 0 ]
            Time Spent 2 hours [ 7200 ]
            Worklog Id 289521 [ 289521 ]
            Nouha Mhadhbi made changes -
            Baseline Start 2026-01-31 24:00 (set baseline based of initial work logging)
            Baseline End 2026-01-31 24:00 (set baseline based of initial work logging)
            Nouha Mhadhbi made changes -
            Time Spent 2 hours [ 7200 ] 6 hours [ 21600 ]
            Worklog Id 289522 [ 289522 ]
            Nouha Mhadhbi made changes -
            Status Implementation in progress [ 10016 ] To Be Released [ 10400 ]
            Khaled Khalil made changes -
            Status To Be Released [ 10400 ] Ready for QA [ 10023 ]
            Assignee Nouha Mhadhbi [ nmhadhbi ] Eyob Tatek [ etatek ]
            Nouha Mhadhbi made changes -
            Time Spent 6 hours [ 21600 ] 1 day, 3 hours [ 39600 ]
            Worklog Id 289521 [ 289521 ]
            Nouha Mhadhbi made changes -
            Time Spent 1 day, 3 hours [ 39600 ] 1 day, 5 hours [ 46800 ]
            Worklog Id 289523 [ 289523 ]
            Eyob Tatek made changes -
            Attachment Screenshot 2026-02-04 103447.png [ 127502 ]
            Eyob Tatek made changes -
            Assignee Eyob Tatek [ etatek ] Bessem Manita [ bmanita ]
            Hide
            Permalink
            Eyob Tatek added a comment -

            There is still error when creating transmission links, attached screen shot.

            Show
            Eyob Tatek added a comment - There is still error when creating transmission links, attached screen shot.
            Eyob Tatek made changes -
            Status Ready for QA [ 10023 ] QA In Progress [ 10015 ]
            Assignee Bessem Manita [ bmanita ] Eyob Tatek [ etatek ]
            Eyob Tatek made changes -
            Status QA In Progress [ 10015 ] Reopened [ 4 ]
            Assignee Eyob Tatek [ etatek ] Hassan Abdine [ habdine ]
            Resolution Not Fixed [ 10200 ]
            Khaled Khalil made changes -
            Assignee Hassan Abdine [ habdine ] Nouha Mhadhbi [ nmhadhbi ]
            Hide
            Permalink
            Nouha Mhadhbi added a comment - - edited

            Hi,

            This issue has been fixed.
            fixes will be included in the next patch 4.0.0.19 .
            not that the internalLink (same site) is tested via internalLink interface not transmissionLink interface

            Show
            Nouha Mhadhbi added a comment - - edited Hi, This issue has been fixed. fixes will be included in the next patch 4.0.0.19 . not that the internalLink (same site) is tested via internalLink interface not transmissionLink interface
            Khaled Khalil made changes -
            Status Reopened [ 4 ] Dev Scheduled [ 10014 ]
            Khaled Khalil made changes -
            Status Dev Scheduled [ 10014 ] Implementation in progress [ 10016 ]
            Assignee Nouha Mhadhbi [ nmhadhbi ] Khaled Khalil [ kkhalil ]
            Khaled Khalil made changes -
            Assignee Khaled Khalil [ kkhalil ] Nouha Mhadhbi [ nmhadhbi ]
            Nouha Mhadhbi made changes -
            Status Implementation in progress [ 10016 ] To Be Released [ 10400 ]
            Hassan Abdine made changes -
            Status To Be Released [ 10400 ] Ready for QA [ 10023 ]
            Assignee Nouha Mhadhbi [ nmhadhbi ] Eyob Tatek [ etatek ]
            Eyob Tatek made changes -
            Status Ready for QA [ 10023 ] QA In Progress [ 10015 ]
            Hide
            Permalink
            Eyob Tatek added a comment -

            Issue still not solved , there is an error.
            Screen shot attached

            Show
            Eyob Tatek added a comment - Issue still not solved , there is an error. Screen shot attached
            Eyob Tatek made changes -
            Status QA In Progress [ 10015 ] Reopened [ 4 ]
            Assignee Eyob Tatek [ etatek ] Bessem Manita [ bmanita ]
            Attachment transmission_link_new_error.png [ 132607 ]
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Bug Open Bug Dev Scheduled Dev Scheduled
            		1d 23h 26m 1 Khaled Khalil 21/Jan/26 12:31 PM
            Reopened Reopened Dev Scheduled Dev Scheduled
            		20d 6h 45m 1 Khaled Khalil 24/Feb/26 12:51 PM
            Dev Scheduled Dev Scheduled Implementation in progress Implementation in progress
            		4m 30s 2 Khaled Khalil 24/Feb/26 12:56 PM
            Implementation in progress Implementation in progress To Be Released To Be Released
            		7d 19h 19m 2 Nouha Mhadhbi 02/Mar/26 10:44 AM
            To Be Released To Be Released Ready for QA Ready for QA
            		26m 40s 2 Hassan Abdine 02/Mar/26 11:09 AM
            Ready for QA Ready for QA QA In Progress QA In Progress
            		55d 16h 38m 2 Eyob Tatek Today 8:46 AM
            QA In Progress QA In Progress Reopened Reopened
            		3m 31s 2 Eyob Tatek Today 8:49 AM
            Subversion JIRA

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              People

              • Assignee:
                Bessem Manita
                Reporter:
                Eyob Tatek
              • Votes:
                0 Vote for this issue
                Watchers:
                3 Start watching this issue

                Dates

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