ACE
  1. ACE
  2. ACE-485

Unable to create new transmission link

        Details

        • Customer:
          OMAN-Tel

          Description

          ACE While creating new link it was not possible to add the nodes, system not accepting inputs and drop down option not showing any list of items.

          Platform:
          http://10.172.20.88:6016/ACE_UCMDB_UI/

            Activity

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            Eyob Tatek made changes -
            Field Original Value New Value
            Gantt Options Milestone (set to milestone: having a due date but zero effort)
            Planned Start 2026-01-31 24:00 (milestone: set planned start date to due date)
            Planned End 2026-01-31 24:00 (milestone: set planned end date to due date)
            Eyob Tatek made changes -
            Assignee Hassan Abdine [ habdine ] Khaled Khalil [ kkhalil ]
            Eyob Tatek made changes -
            Attachment Transmission_link_new.png [ 126416 ]
            Khaled Khalil made changes -
            Assignee Khaled Khalil [ kkhalil ] Omar Kamalddine [ okamalddine ]
            Khaled Khalil made changes -
            Component/s UCMDB [ 16302 ]
            Bessem Manita made changes -
            Assignee Omar Kamalddine [ okamalddine ] Nouha Mhadhbi [ nmhadhbi ]
            Permalink
            Nouha Mhadhbi logged work - 21/Jan/26 12:00 AM
            • Time Spent:
              2 hours
               

              in progress

            Khaled Khalil made changes -
            Status Open Bug [ 10108 ] Dev Scheduled [ 10014 ]
            Khaled Khalil made changes -
            Status Dev Scheduled [ 10014 ] Implementation in progress [ 10016 ]
            Assignee Nouha Mhadhbi [ nmhadhbi ] Khaled Khalil [ kkhalil ]
            Khaled Khalil made changes -
            Assignee Khaled Khalil [ kkhalil ] Nouha Mhadhbi [ nmhadhbi ]
            Permalink
            Nouha Mhadhbi logged work - 22/Jan/26 12:00 AM - edited
            • Time Spent:
              7 hours
               

              in progress

            Permalink
            Nouha Mhadhbi logged work - 23/Jan/26 12:00 AM
            • Time Spent:
              4 hours
               

              fixed

            Nouha Mhadhbi made changes -
            Attachment Screenshot 2026-01-23 123704.png [ 126808 ]
            Attachment Screenshot 2026-01-23 123710.png [ 126809 ]
            Attachment Screenshot 2026-01-23 123749.png [ 126810 ]
            Hide
            Permalink
            Nouha Mhadhbi added a comment - - edited

            Hi,

            This issue has been fixed.ss is attached for reference

            The root causes were:

            The database view was not configured correctly

            NullPointerExceptions were not handled

            Saving the NodeInterface was not working properly

            These fixes will be included in the next patch 4.0.0.16.

            Best regards,Nouha

            Show
            Nouha Mhadhbi added a comment - - edited Hi, This issue has been fixed.ss is attached for reference The root causes were: The database view was not configured correctly NullPointerExceptions were not handled Saving the NodeInterface was not working properly These fixes will be included in the next patch 4.0.0.16. Best regards,Nouha
            Nouha Mhadhbi made changes -
            Remaining Estimate 0 minutes [ 0 ]
            Time Spent 2 hours [ 7200 ]
            Worklog Id 289521 [ 289521 ]
            Nouha Mhadhbi made changes -
            Baseline Start 2026-01-31 24:00 (set baseline based of initial work logging)
            Baseline End 2026-01-31 24:00 (set baseline based of initial work logging)
            Nouha Mhadhbi made changes -
            Time Spent 2 hours [ 7200 ] 6 hours [ 21600 ]
            Worklog Id 289522 [ 289522 ]
            Nouha Mhadhbi made changes -
            Status Implementation in progress [ 10016 ] To Be Released [ 10400 ]
            Khaled Khalil made changes -
            Status To Be Released [ 10400 ] Ready for QA [ 10023 ]
            Assignee Nouha Mhadhbi [ nmhadhbi ] Eyob Tatek [ etatek ]
            Nouha Mhadhbi made changes -
            Time Spent 6 hours [ 21600 ] 1 day, 3 hours [ 39600 ]
            Worklog Id 289521 [ 289521 ]
            Nouha Mhadhbi made changes -
            Time Spent 1 day, 3 hours [ 39600 ] 1 day, 5 hours [ 46800 ]
            Worklog Id 289523 [ 289523 ]
            Eyob Tatek made changes -
            Attachment Screenshot 2026-02-04 103447.png [ 127502 ]
            Eyob Tatek made changes -
            Assignee Eyob Tatek [ etatek ] Bessem Manita [ bmanita ]
            Hide
            Permalink
            Eyob Tatek added a comment -

            There is still error when creating transmission links, attached screen shot.

            Show
            Eyob Tatek added a comment - There is still error when creating transmission links, attached screen shot.
            Eyob Tatek made changes -
            Status Ready for QA [ 10023 ] QA In Progress [ 10015 ]
            Assignee Bessem Manita [ bmanita ] Eyob Tatek [ etatek ]
            Eyob Tatek made changes -
            Status QA In Progress [ 10015 ] Reopened [ 4 ]
            Assignee Eyob Tatek [ etatek ] Hassan Abdine [ habdine ]
            Resolution Not Fixed [ 10200 ]
            Khaled Khalil made changes -
            Assignee Hassan Abdine [ habdine ] Nouha Mhadhbi [ nmhadhbi ]
            Hide
            Permalink
            Nouha Mhadhbi added a comment - - edited

            Hi,

            This issue has been fixed.
            fixes will be included in the next patch 4.0.0.19 .
            not that the internalLink (same site) is tested via internalLink interface not transmissionLink interface

            Show
            Nouha Mhadhbi added a comment - - edited Hi, This issue has been fixed. fixes will be included in the next patch 4.0.0.19 . not that the internalLink (same site) is tested via internalLink interface not transmissionLink interface
            Khaled Khalil made changes -
            Status Reopened [ 4 ] Dev Scheduled [ 10014 ]
            Khaled Khalil made changes -
            Status Dev Scheduled [ 10014 ] Implementation in progress [ 10016 ]
            Assignee Nouha Mhadhbi [ nmhadhbi ] Khaled Khalil [ kkhalil ]
            Khaled Khalil made changes -
            Assignee Khaled Khalil [ kkhalil ] Nouha Mhadhbi [ nmhadhbi ]
            Nouha Mhadhbi made changes -
            Status Implementation in progress [ 10016 ] To Be Released [ 10400 ]
            Hassan Abdine made changes -
            Status To Be Released [ 10400 ] Ready for QA [ 10023 ]
            Assignee Nouha Mhadhbi [ nmhadhbi ] Eyob Tatek [ etatek ]
            Eyob Tatek made changes -
            Status Ready for QA [ 10023 ] QA In Progress [ 10015 ]
            Hide
            Permalink
            Eyob Tatek added a comment -

            Issue still not solved , there is an error.
            Screen shot attached

            Show
            Eyob Tatek added a comment - Issue still not solved , there is an error. Screen shot attached
            Eyob Tatek made changes -
            Status QA In Progress [ 10015 ] Reopened [ 4 ]
            Assignee Eyob Tatek [ etatek ] Bessem Manita [ bmanita ]
            Attachment transmission_link_new_error.png [ 132607 ]
            Khaled Khalil made changes -
            Assignee Bessem Manita [ bmanita ] Nouha Mhadhbi [ nmhadhbi ]
            Khaled Khalil made changes -
            Status Reopened [ 4 ] Dev Scheduled [ 10014 ]
            Khaled Khalil made changes -
            Assignee Nouha Mhadhbi [ nmhadhbi ] Zein Trabelsi [ ztrabelsi ]
            Khaled Khalil made changes -
            Assignee Zein Trabelsi [ ztrabelsi ] Nouha Mhadhbi [ nmhadhbi ]
            Permalink
            Nouha Mhadhbi logged work - 28/May/26 12:00 AM
            • Time Spent:
              7 hours
               

              find data to test create transmissionLink in demo plateform

            Permalink
            Nouha Mhadhbi logged work - 29/May/26 12:00 AM
            • Time Spent:
              7 hours
               

              find data to test create transmissionLink in demo plateform

            Nouha Mhadhbi made changes -
            Time Spent 1 day, 5 hours [ 46800 ] 2 days, 4 hours [ 72000 ]
            Worklog Id 300523 [ 300523 ]
            Nouha Mhadhbi made changes -
            Time Spent 2 days, 4 hours [ 72000 ] 3 days, 3 hours [ 97200 ]
            Worklog Id 300524 [ 300524 ]
            Eyob Tatek made changes -
            Link This issue is cloned by ACE-935 [ ACE-935 ]
            Eyob Tatek made changes -
            Link This issue is cloned by ACE-935 [ ACE-935 ]
            Bessem Manita made changes -
            Labels UCMDB_WEB
            Permalink
            Nouha Mhadhbi logged work - 11/Jun/26 12:00 AM
            • Time Spent:
              3 hours
               

              issue related to null pointerexception from getParentBoardName in fieldCalculator and duplicated field in trlink table(fixed)

            Nouha Mhadhbi made changes -
            Status Dev Scheduled [ 10014 ] Implementation in progress [ 10016 ]
            Nouha Mhadhbi made changes -
            Status Implementation in progress [ 10016 ] To Be Released [ 10400 ]
            Fix Version/s UCMDB 5.0.0.7 [ 49007 ]
            Nouha Mhadhbi made changes -
            Time Spent 3 days, 3 hours [ 97200 ] 3 days, 6 hours [ 108000 ]
            Worklog Id 301724 [ 301724 ]
            Hide
            Permalink
            Nouha Mhadhbi added a comment - - edited

            Hi
            issue is fixed.the fixes will be available in path 5.0.0.7
            you can test with those data
            Site1: STE
            Site2: baghdad
            Node1: WDM: STE-104-TEST
            Node2: WDM:BG_9-2
            Board1: TN52TOG01 1/0/1/0
            Board2: TN1M1LOG01 1/0/5/0
            Boardinterfaces1: SFP 1/0/1/0/7
            Boardinterfaces2: SFP 1/0/5/0/9
            SCreenshot with name trlink_create_11_06_2026 is attached for reference
            Best Regards

            Show
            Nouha Mhadhbi added a comment - - edited Hi issue is fixed.the fixes will be available in path 5.0.0.7 you can test with those data Site1: STE Site2: baghdad Node1: WDM: STE-104-TEST Node2: WDM:BG_9-2 Board1: TN52TOG01 1/0/1/0 Board2: TN1M1LOG01 1/0/5/0 Boardinterfaces1: SFP 1/0/1/0/7 Boardinterfaces2: SFP 1/0/5/0/9 SCreenshot with name trlink_create_11_06_2026 is attached for reference Best Regards
            Nouha Mhadhbi made changes -
            Attachment trlink_create_11_06_2026.png [ 136732 ]
            Khaled Khalil made changes -
            Status To Be Released [ 10400 ] Ready for QA [ 10023 ]
            Assignee Nouha Mhadhbi [ nmhadhbi ] Eyob Tatek [ etatek ]
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Bug Open Bug Dev Scheduled Dev Scheduled
            		1d 23h 26m 1 Khaled Khalil 21/Jan/26 12:31 PM
            Ready for QA Ready for QA QA In Progress QA In Progress
            		55d 16h 38m 2 Eyob Tatek 15/Apr/26 8:46 AM
            QA In Progress QA In Progress Reopened Reopened
            		3m 31s 2 Eyob Tatek 15/Apr/26 8:49 AM
            Reopened Reopened Dev Scheduled Dev Scheduled
            		27d 8h 11m 2 Khaled Khalil 22/Apr/26 10:15 AM
            Dev Scheduled Dev Scheduled Implementation in progress Implementation in progress
            		50d 5h 31m 3 Nouha Mhadhbi Thursday 3:42 PM
            Implementation in progress Implementation in progress To Be Released To Be Released
            		7d 19h 19m 3 Nouha Mhadhbi Thursday 3:43 PM
            To Be Released To Be Released Ready for QA Ready for QA
            		17h 58m 3 Khaled Khalil Friday 9:14 AM
            Subversion JIRA

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              People

              • Assignee:
                Eyob Tatek
                Reporter:
                Eyob Tatek
              • Votes:
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                Watchers:
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                Dates

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                  Created:
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                  Logged:
                  Time Spent - 3 days, 6 hours
                  3d 6h

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