ACE
  1. ACE
  2. ACE-526

When all tasks are completed - the order didn't moove to history.

        Details

        • Type: Bug Bug
        • Status: Rejected Rejected (View Workflow)
        • Priority: Normal Normal
        • Resolution: Cancelled
        • Affects Version/s: UA 4.0.0.10
        • Fix Version/s: UA 4.0.0.10
        • Component/s: FN
        • Labels:
          None Labels
        • Customer:
          OMAN-Tel

          Description

          When all tasks are completed on ;84 - the order didn't moove to history.

            Activity

            Ascending order - Click to sort in descending order
            Mbaye Lo made changes -
            Field Original Value New Value
            Gantt Options Milestone (set to milestone: having a due date but zero effort)
            Planned Start 2026-01-27 24:00 (milestone: set planned start date to due date)
            Planned End 2026-01-27 24:00 (milestone: set planned end date to due date)
            Khaled Khalil made changes -
            Assignee Hassan Abdine [ habdine ] Zein Trabelsi [ ztrabelsi ]
            Permalink
            Ayed Bada logged work - 28/Jan/26 12:00 AM
            • Time Spent:
              2 hours, 30 minutes
               

              mention root cause and cancel ticket

            Ayed Bada made changes -
            Assignee Zein Trabelsi [ ztrabelsi ] Ayed Bada [ abada ]
            Ayed Bada made changes -
            Status Open Bug [ 10108 ] Dev Scheduled [ 10014 ]
            Ayed Bada made changes -
            Attachment Capture2.PNG [ 127121 ]
            Attachment Capture1.PNG [ 127122 ]
            Hide
            Permalink
            Ayed Bada added a comment -

            The order is already marked as Completed. Please check the screenshot attached to see the request details.
            Request Payload:
            <SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/">
            <SOAP-ENV:Header/>
            <SOAP-ENV:Body>
            <ns3:updateWorkOrderStatus xmlns:ns3="http://server.api.nep.mobinets.com/">
            <woNo>4444000162</woNo>
            <status>Completed</status>
            </ns3:updateWorkOrderStatus>
            </SOAP-ENV:Body>
            </SOAP-ENV:Envelope>

            Log Trace:

            2026-01-27 15:01:30.814 – Start calling updateWorkOrderStatus

            2026-01-27 15:01:33.124 – End calling updateWorkOrderStatus

            Elapsed Time: ~2.31 seconds

            Show
            Ayed Bada added a comment - The order is already marked as Completed. Please check the screenshot attached to see the request details. Request Payload: <SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/"> <SOAP-ENV:Header/> <SOAP-ENV:Body> <ns3:updateWorkOrderStatus xmlns:ns3="http://server.api.nep.mobinets.com/"> <woNo>4444000162</woNo> <status>Completed</status> </ns3:updateWorkOrderStatus> </SOAP-ENV:Body> </SOAP-ENV:Envelope> Log Trace: 2026-01-27 15:01:30.814 – Start calling updateWorkOrderStatus 2026-01-27 15:01:33.124 – End calling updateWorkOrderStatus Elapsed Time: ~2.31 seconds
            Ayed Bada made changes -
            Status Dev Scheduled [ 10014 ] Rejected [ 10100 ]
            Assignee Ayed Bada [ abada ] Mbaye Lo [ mbayel ]
            Resolution Cancelled [ 10100 ]
            Ayed Bada made changes -
            Remaining Estimate 0 minutes [ 0 ]
            Time Spent 2 hours, 30 minutes [ 9000 ]
            Worklog Id 290217 [ 290217 ]
            Ayed Bada made changes -
            Baseline Start 2026-01-27 24:00 (set baseline based of initial work logging)
            Baseline End 2026-01-27 24:00 (set baseline based of initial work logging)
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Bug Open Bug Dev Scheduled Dev Scheduled
            		1d 4h 47m 1 Ayed Bada 28/Jan/26 1:59 PM
            Dev Scheduled Dev Scheduled Rejected Rejected
            		8m 3s 1 Ayed Bada 28/Jan/26 2:07 PM
            Subversion JIRA

            Links Hierarchy

            		  Documentation

            Invalid license: EXPIRED

            Cancel

              People

              • Assignee:
                Mbaye Lo
                Reporter:
                Mbaye Lo
                Rejected By:
                Ayed Bada
              • Votes:
                0 Vote for this issue
                Watchers:
                2 Start watching this issue

                Dates

                • Due:
                  Created:
                  Updated:
                  Resolved:
                  Planned Start:
                  Planned End:
                  Actual Start:
                  Date of Baselining:

                  Time Tracking

                  Estimated:
                  Original Estimate - Not Specified
                  Not Specified
                  Remaining:
                  Remaining Estimate - 0 minutes
                  0m
                  Logged:
                  Time Spent - 2 hours, 30 minutes
                  2h 30m

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