Details

    • Type: Bug Bug
    • Status: Ready for QA Ready for QA (View Workflow)
    • Priority: Normal Normal
    • Resolution: Unresolved
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: FN
    • Labels:
      None Labels
    • Customer:
      OMAN-Tel

      Description

      I'm tested the CancelOrder API, I alredy created new orders, 4444900281, on both platform, but, I'm getting error while cancelling :

      Howerver, when no task is complted, all tasks are pending, the workorder is cancelled, but with performance issue 13 seconds compared to 4 seconds on the OLD system. See WO 4444900282.

      <soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:ser="http://server.api.nep.mobinets.com/">
      <soapenv:Header/>
      <soapenv:Body>
      <ser:cancelOrder>
      <!-Optional:->
      <woNo>4444900281</woNo>
      <!-Optional:->
      <cancellationCode>SUBR</cancellationCode>
      <!-Optional:->
      <cancellationReason>UBO</cancellationReason>
      </ser:cancelOrder>
      </soapenv:Body>
      </soapenv:Envelope>

      <soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/">
      <soap:Body>
      <soap:Fault>
      <faultcode>soap:Server</faultcode>
      <faultstring>Transaction silently rolled back because it has been marked as rollback-only</faultstring>
      <detail>
      <ns1:NepFault xmlns:ns1="http://server.api.nep.mobinets.com/">
      <errorCode xsi:type="xs:int" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xs="http://www.w3.org/2001/XMLSchema" xmlns:ns2="http://server.api.nep.mobinets.com/">1</errorCode>
      </ns1:NepFault>
      </detail>
      </soap:Fault>
      </soap:Body>
      </soap:Envelope>

      <soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:ser="http://server.api.nep.mobinets.com/">
      <soapenv:Header/>
      <soapenv:Body>
      <ser:cancelOrder>
      <!-Optional:->
      <woNo>4444900282</woNo>
      <!-Optional:->
      <cancellationCode>SUBR</cancellationCode>
      <!-Optional:->
      <cancellationReason>UBO</cancellationReason>
      </ser:cancelOrder>
      </soapenv:Body>
      </soapenv:Envelope>

      <soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/">
      <soap:Body>
      <ns2:cancelOrderResponse xmlns:ns2="http://server.api.nep.mobinets.com/"/>
      </soap:Body>
      </soap:Envelope>

        Activity

        Mbaye Lo made changes -
        Field Original Value New Value
        Gantt Options Milestone (set to milestone: having a due date but zero effort)
        Planned Start 2026-03-03 24:00 (milestone: set planned start date to due date)
        Planned End 2026-03-03 24:00 (milestone: set planned end date to due date)
        Mbaye Lo made changes -
        Description Cancelling WO with one task “Switching ADSL” is completed is not working. See WO 4444900281

        Howerver, when no task is complted, all tasks are pending, the workorder is cancelled, but with performance issue 13 seconds compared to 4 seconds on the OLD system. See WO 4444900282.

        <soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:ser="http://server.api.nep.mobinets.com/">
        <soapenv:Header/>
        <soapenv:Body>
        <ser:cancelOrder>
        <!--Optional:-->
        <woNo>4444900282</woNo>
        <!--Optional:-->
        <cancellationCode>SUBR</cancellationCode>
        <!--Optional:-->
        <cancellationReason>UBO</cancellationReason>
        </ser:cancelOrder>
        </soapenv:Body>
        </soapenv:Envelope>
         
         
        <soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/">
        <soap:Body>
        <ns2:cancelOrderResponse xmlns:ns2="http://server.api.nep.mobinets.com/"/>
        </soap:Body>
        </soap:Envelope>
        I'm tested the CancelOrder API, I alredy created new orders, 4444900281, on both platform, but, I'm getting error while cancelling :

        Howerver, when no task is complted, all tasks are pending, the workorder is cancelled, but with performance issue 13 seconds compared to 4 seconds on the OLD system. See WO 4444900282.
         
        <soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:ser="http://server.api.nep.mobinets.com/">
        <soapenv:Header/>
        <soapenv:Body>
        <ser:cancelOrder>
        <!--Optional:-->
        <woNo>4444900281</woNo>
        <!--Optional:-->
        <cancellationCode>SUBR</cancellationCode>
        <!--Optional:-->
        <cancellationReason>UBO</cancellationReason>
        </ser:cancelOrder>
        </soapenv:Body>
        </soapenv:Envelope>
         
         
        <soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/">
        <soap:Body>
        <soap:Fault>
        <faultcode>soap:Server</faultcode>
        <faultstring>Transaction silently rolled back because it has been marked as rollback-only</faultstring>
        <detail>
        <ns1:NepFault xmlns:ns1="http://server.api.nep.mobinets.com/">
        <errorCode xsi:type="xs:int" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xs="http://www.w3.org/2001/XMLSchema" xmlns:ns2="http://server.api.nep.mobinets.com/">1</errorCode>
        </ns1:NepFault>
        </detail>
        </soap:Fault>
        </soap:Body>
        </soap:Envelope>

        <soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:ser="http://server.api.nep.mobinets.com/">
        <soapenv:Header/>
        <soapenv:Body>
        <ser:cancelOrder>
        <!--Optional:-->
        <woNo>4444900282</woNo>
        <!--Optional:-->
        <cancellationCode>SUBR</cancellationCode>
        <!--Optional:-->
        <cancellationReason>UBO</cancellationReason>
        </ser:cancelOrder>
        </soapenv:Body>
        </soapenv:Envelope>
         
         
        <soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/">
        <soap:Body>
        <ns2:cancelOrderResponse xmlns:ns2="http://server.api.nep.mobinets.com/"/>
        </soap:Body>
        </soap:Envelope>
        Zein Trabelsi made changes -
        Assignee Hassan Abdine [ habdine ] Ayed Bada [ abada ]
        Ayed Bada made changes -
        Status Open Bug [ 10108 ] Dev Scheduled [ 10014 ]
        Ayed Bada made changes -
        Status Dev Scheduled [ 10014 ] Implementation in progress [ 10016 ]
        Zein Trabelsi made changes -
        Assignee Ayed Bada [ abada ] Zein Trabelsi [ ztrabelsi ]
        Zein Trabelsi made changes -
        Status Implementation in progress [ 10016 ] To Be Released [ 10400 ]
        Khaled Khalil made changes -
        Status To Be Released [ 10400 ] Ready for QA [ 10023 ]
        Assignee Zein Trabelsi [ ztrabelsi ] Mbaye Lo [ mbayel ]
        Ayed Bada made changes -
        Remaining Estimate 0 minutes [ 0 ]
        Time Spent 1 hour [ 3600 ]
        Worklog Id 293722 [ 293722 ]
        Ayed Bada made changes -
        Baseline Start 2026-03-03 24:00 (set baseline based of initial work logging)
        Baseline End 2026-03-03 24:00 (set baseline based of initial work logging)
        Ayed Bada made changes -
        Time Spent 1 hour [ 3600 ] 2 hours [ 7200 ]
        Worklog Id 293722 [ 293722 ]

          People

          • Assignee:
            Mbaye Lo
            Reporter:
            Mbaye Lo
          • Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

            Dates

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              Updated:
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              Time Tracking

              Estimated:
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              Remaining:
              Remaining Estimate - 0 minutes
              0m
              Logged:
              Time Spent - 2 hours
              2h

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