Dear @prashanthc@ducont.com/ @Lakshmikandank@fsmglobal.com,

While completing the HBB order from FFMS I am getting error.

Please find the error details from the attachment & fix the issue asap.

Regards
Sudhansu Maharana

Dear @Sudhansu Sekhar Maharana,

Kindly find the Request and Response XML for your reference.

Request XML :
<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:ser="http://server.api.nep.mobinets.com/"><soapenv:Header/><soapenv:Body><ser:completeTask><woNo>91462854</woNo><taskName>CPE INSTALLATION</taskName></ser:completeTask></soapenv:Body></soapenv:Envelope>

Response XML :

<soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/"><soap:Body><ns2:completeTaskResponse xmlns:ns2="http://server.api.nep.mobinets.com/"><return><responseCode>1</responseCode><responseMessage>Complete Task Failed: [WO:91462854] [Task: CPE INSTALLATION] [Completed By: FFMS] Work Order with number :91462854 doesn't exist</responseMessage></return></ns2:completeTaskResponse></soap:Body></soap:Envelope>

Dear @mbaye lo
The completeTask API requires as input a wono, which represents the service order number. In the shared example, the input 91462854 is an arborId, so the FN returns an exception.
To achieve the happy path, please pass the related wono instead of the arborId.

Best Regards,
Ayed
________________________________________
De : Zein Trabelsi <Zein.Trabelsi@nuiva.com>
Envoyé : vendredi 5 juin 2026 11:04
À : mbaye lo <mbaye.lo@nuiva.com>; Ayed Bada <Ayed.Bada@nuiva.com>
Cc : Khaled Khalil <Khaled.Khalil@nuiva.com>; Hassan Abdine <Hassan.Abdine@nuiva.com>
Objet : Re: Milestone 2 - FN Test Cases - Discussion

Dear @mbaye lo
Kindly open JIRA ticket for that purpose and attach details + specify the platform .

Dear @Ayed Bada For your kind support .
________________________________________
From: mbaye lo <mbaye.lo@nuiva.com>
Sent: Friday, June 5, 2026 8:23 AM
To: Zein Trabelsi <Zein.Trabelsi@nuiva.com>; Khaled Khalil <Khaled.Khalil@nuiva.com>; Hassan Abdine <Hassan.Abdine@nuiva.com>
Subject: TR: Milestone 2 - FN Test Cases - Discussion

Looping @Zein Trabelsi, @Khaled Khalil, @Hassan Abdine

De : Lakshmi Kandan K <Lakshmikandank@fsmglobal.com>
Envoyé : jeudi 4 juin 2026 13:24
À : Sudhansu Sekhar Maharana <sudhansu.maharana@omantel.om>; Pushpita Jagtap <pushpita.jagtap@omantel.om>; Prashanth Chandran <prashanthc@ducont.com>
Cc : Yasssin Geehad[MSP] <Yasssin.Geehad.msp@omantel.om>; mbaye lo <mbaye.lo@nuiva.com>; Guru Krishna Panda[MSP] <guru.panda.msp@omantel.om>; Anshuman Mohanty <anshuman.mohanty.msp@omantel.om>; NGOSS_Support <NGOSS_Support@omantel.om>
Objet : Re: Milestone 2 - FN Test Cases - Discussion