Details

    • Customer:
      Ooreedo Tunisia

      Description

      Dear @Khaled Khalil,

      Could you please assign a NEP DEV resource to investigate the following issue?

      We have identified discrepancies in the data counts between Swing NEP and ACE Web reports. The data counts should be consistent across both platforms; however, the

      following mismatches have been observed:

      1- Radio Antenna Report
      The data count in ACE Web is higher than in Swing NEP.

      2- Interface Report (Physical Configuration)
      Data is displayed in Swing NEP but appears blank in the ACE report.

      3- Inventory Report
      The data count in Swing NEP is lower than in ACE Web.

      4- Board Occupancy (Physical Configuration)
      The data count in ACE Web is higher than in Swing NEP.

      5- Site Component Report
      The data count in ACE Web is lower than in Swing NEP.

      6- VLAN Report
      The data count in ACE Web is lower than in Swing NEP.

      7- IP Data Report
      The data count in ACE Web is lower than in Swing NEP.

      8- Additional Information Report
      The data count in ACE Web is higher than in Swing NEP.

      Kindly review the above discrepancies and identify the root cause to ensure data consistency between Swing NEP and ACE Web reports.

      Regards,
      Indrasan

      Issue Links

        Activity

        Indrasan Yadav made changes -
        Field Original Value New Value
        Indrasan Yadav made changes -
        Link This issue clones ACE-968 [ ACE-968 ]
        Indrasan Yadav made changes -
        Description Transmission link not opening in UCMDB


        Below RAN related report is also not opening in ACE due to internal error.

        Below RAN related report is also not opening in ACE due to internal error.

        1- eNodeB Report (Not opening and showing internal error)
        2- Radio Antenna Report (Not opening and showing internal error)
        3- Logical Interface (Not opening and showing internal error)
        4- Port Report (Not opening)
        5- Inventory Report (Not opening)
        Dear @Khaled Khalil,

        Could you please assign a NEP DEV resource to investigate the following issue?

        We have identified discrepancies in the data counts between Swing NEP and ACE Web reports. The data counts should be consistent across both platforms; however, the

        following mismatches have been observed:

        1- Radio Antenna Report
        The data count in ACE Web is higher than in Swing NEP.

         

         

        2- Interface Report (Physical Configuration)
        Data is displayed in Swing NEP but appears blank in the ACE report.

         

         

         

        3- Inventory Report
        The data count in Swing NEP is lower than in ACE Web.

         

         

        4- Board Occupancy (Physical Configuration)
        The data count in ACE Web is higher than in Swing NEP.

         

         

        5- Site Component Report
        The data count in ACE Web is lower than in Swing NEP.

         

         

        6- VLAN Report
        The data count in ACE Web is lower than in Swing NEP.

         

         

        7- IP Data Report
        The data count in ACE Web is lower than in Swing NEP.

         

         

        8- Additional Information Report
        The data count in ACE Web is higher than in Swing NEP.

         

         

        Kindly review the above discrepancies and identify the root cause to ensure data consistency between Swing NEP and ACE Web reports.


        Regards,
        Indrasan


        Indrasan Yadav made changes -
        Link This issue clones ACE-968 [ ACE-968 ]
        Indrasan Yadav made changes -
        Reporter Azmat Ali [ aali ] Indrasan Yadav [ iyadav ]
        Indrasan Yadav made changes -
        Assignee Bessem Manita [ bmanita ] Khaled Khalil [ kkhalil ]
        Indrasan Yadav made changes -
        Link This issue is cloned by ACE-1003 [ ACE-1003 ]
        Indrasan Yadav made changes -
        Link This issue is cloned by ACE-1003 [ ACE-1003 ]
        Bessem Manita made changes -
        Assignee Khaled Khalil [ kkhalil ] Maher Ben Nacef [ mnacef ]
        Maher Ben Nacef made changes -
        Status Open Bug [ 10108 ] Dev Scheduled [ 10014 ]
        Maher Ben Nacef made changes -
        Status Dev Scheduled [ 10014 ] Implementation in progress [ 10016 ]
        Maher Ben Nacef made changes -
        Remaining Estimate 0 minutes [ 0 ]
        Time Spent 5 hours [ 18000 ]
        Worklog Id 301846 [ 301846 ]
        Azmat Ali made changes -
        Link This issue is cloned by ACE-1012 [ ACE-1012 ]
        Indrasan Yadav made changes -
        Time Spent 5 hours [ 18000 ] 1 day [ 28800 ]
        Worklog Id 301945 [ 301945 ]

          People

          • Assignee:
            Maher Ben Nacef
            Reporter:
            Indrasan Yadav
          • Votes:
            0 Vote for this issue
            Watchers:
            1 Start watching this issue

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