L3 Support
  1. L3 Support
  2. LS-1057

Reservation Failed:No free V/D pairs available for MSAN-------------Prod

        Details

        • Type: Bug Bug
        • Status: Implementation in progress Implementation in progress (View Workflow)
        • Priority: Normal Normal
        • Resolution: Not Fixed
        • Component/s: FN
        • Labels:
          None Labels
        • Customer:
          OMAN-Tel
        • Product:
          NEP

          Description

          While reserving the trail for subscriber :: 26836186 getting below error. Although pair is available.
          Please check and support.

          @Mohan Singh Rathor please share latest FN logs of prod server.

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            Abir Messaikeh added a comment - - edited

            nep logs:https://mobinets-my.sharepoint.com/:f:/p/mohan_rathor/IgAtvDQbCnqDRbvwGtPR0G4SAUHrPUGvtLewKARxX_g2cCg?e=9DAKJv
            fn logs:
            https://mobinets-my.sharepoint.com/:f:/p/mohan_rathor/IgCZ2nvzP-9rQq4OYHcJDM6HATDsCiYE157mpchfjOSuuKw?e=gnMrR8

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            Abir Messaikeh added a comment - - edited nep logs: https://mobinets-my.sharepoint.com/:f:/p/mohan_rathor/IgAtvDQbCnqDRbvwGtPR0G4SAUHrPUGvtLewKARxX_g2cCg?e=9DAKJv fn logs: https://mobinets-my.sharepoint.com/:f:/p/mohan_rathor/IgCZ2nvzP-9rQq4OYHcJDM6HATDsCiYE157mpchfjOSuuKw?e=gnMrR8
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            Ayed Bada added a comment -

            After reviewing the logs for the concerned use case on the NEP server, I found that the NEP backend attempts to reserve a trail for one of the following: MSANOY03_01_PVMD or OY03_01_IPMD_MAIN.
            The issue causing the exception is as follows:
            MSANOY03_01_PVMD has no OSP connection for data, although it does have one for voice.
            OY03_01_IPMD_MAIN has OSP connections for data, but none for voice.
            This mismatch is what triggers the exception.
            For more details, please refer to the logs.

            Show
            Ayed Bada added a comment - After reviewing the logs for the concerned use case on the NEP server, I found that the NEP backend attempts to reserve a trail for one of the following: MSANOY03_01_PVMD or OY03_01_IPMD_MAIN. The issue causing the exception is as follows: MSANOY03_01_PVMD has no OSP connection for data, although it does have one for voice. OY03_01_IPMD_MAIN has OSP connections for data, but none for voice. This mismatch is what triggers the exception. For more details, please refer to the logs.
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            Ayed Bada added a comment -

            I have added log messages in the FN code to check the processed data during the reservation of the copper trail.
            patch 3.7.0.1443.
            Best regards,
            Ayed

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            Ayed Bada added a comment - I have added log messages in the FN code to check the processed data during the reservation of the copper trail. patch 3.7.0.1443. Best regards, Ayed
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            Abir Messaikeh added a comment -

            Applied on Staging - to share same scenarios from staging to provide us the way of resolution

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            Abir Messaikeh added a comment - Applied on Staging - to share same scenarios from staging to provide us the way of resolution
            Cancel

              People

              • Assignee:
                Ayed Bada
                Reporter:
                Abir Messaikeh
                Rejected By:
                Ayed Bada
              • Votes:
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                Watchers:
                2 Start watching this issue

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