L3 Support
  1. L3 Support
  2. LS-1057

Reservation Failed:No free V/D pairs available for MSAN-------------Prod

        Details

        • Type: Bug Bug
        • Status: Implementation in progress Implementation in progress (View Workflow)
        • Priority: Normal Normal
        • Resolution: Not Fixed
        • Component/s: FN
        • Labels:
          None Labels
        • Customer:
          OMAN-Tel
        • Product:
          NEP

          Description

          While reserving the trail for subscriber :: 26836186 getting below error. Although pair is available.
          Please check and support.

          @Mohan Singh Rathor please share latest FN logs of prod server.

            Activity

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            Abir Messaikeh made changes -
            Field Original Value New Value
            Gantt Options Milestone (set to milestone: having a due date but zero effort)
            Planned Start 2026-04-09 24:00 (milestone: set planned start date to due date)
            Planned End 2026-04-09 24:00 (milestone: set planned end date to due date)
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            Abir Messaikeh added a comment - - edited

            nep logs:https://mobinets-my.sharepoint.com/:f:/p/mohan_rathor/IgAtvDQbCnqDRbvwGtPR0G4SAUHrPUGvtLewKARxX_g2cCg?e=9DAKJv
            fn logs:
            https://mobinets-my.sharepoint.com/:f:/p/mohan_rathor/IgCZ2nvzP-9rQq4OYHcJDM6HATDsCiYE157mpchfjOSuuKw?e=gnMrR8

            Show
            Abir Messaikeh added a comment - - edited nep logs: https://mobinets-my.sharepoint.com/:f:/p/mohan_rathor/IgAtvDQbCnqDRbvwGtPR0G4SAUHrPUGvtLewKARxX_g2cCg?e=9DAKJv fn logs: https://mobinets-my.sharepoint.com/:f:/p/mohan_rathor/IgCZ2nvzP-9rQq4OYHcJDM6HATDsCiYE157mpchfjOSuuKw?e=gnMrR8
            Ayed Bada made changes -
            Assignee Khaled Khalil [ kkhalil ] Ayed Bada [ abada ]
            Ayed Bada made changes -
            Status Open Bug [ 10108 ] Rejected [ 10100 ]
            Assignee Ayed Bada [ abada ] Abir Messaikeh [ amessaikeh ]
            Resolution Cancelled [ 10100 ]
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            Ayed Bada added a comment -

            After reviewing the logs for the concerned use case on the NEP server, I found that the NEP backend attempts to reserve a trail for one of the following: MSANOY03_01_PVMD or OY03_01_IPMD_MAIN.
            The issue causing the exception is as follows:
            MSANOY03_01_PVMD has no OSP connection for data, although it does have one for voice.
            OY03_01_IPMD_MAIN has OSP connections for data, but none for voice.
            This mismatch is what triggers the exception.
            For more details, please refer to the logs.

            Show
            Ayed Bada added a comment - After reviewing the logs for the concerned use case on the NEP server, I found that the NEP backend attempts to reserve a trail for one of the following: MSANOY03_01_PVMD or OY03_01_IPMD_MAIN. The issue causing the exception is as follows: MSANOY03_01_PVMD has no OSP connection for data, although it does have one for voice. OY03_01_IPMD_MAIN has OSP connections for data, but none for voice. This mismatch is what triggers the exception. For more details, please refer to the logs.
            Ayed Bada made changes -
            Attachment NepServerLog.txt [ 131916 ]
            Ayed Bada made changes -
            Assignee Abir Messaikeh [ amessaikeh ] Ayed Bada [ abada ]
            Abir Messaikeh made changes -
            Resolution Cancelled [ 10100 ] Not Fixed [ 10200 ]
            Status Rejected [ 10100 ] Reopened [ 4 ]
            Ayed Bada made changes -
            Status Reopened [ 4 ] Dev Scheduled [ 10014 ]
            Ayed Bada made changes -
            Status Dev Scheduled [ 10014 ] Implementation in progress [ 10016 ]
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            Ayed Bada added a comment -

            I have added log messages in the FN code to check the processed data during the reservation of the copper trail.
            patch 3.7.0.1443.
            Best regards,
            Ayed

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            Ayed Bada added a comment - I have added log messages in the FN code to check the processed data during the reservation of the copper trail. patch 3.7.0.1443. Best regards, Ayed
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            Abir Messaikeh added a comment -

            Applied on Staging - to share same scenarios from staging to provide us the way of resolution

            Show
            Abir Messaikeh added a comment - Applied on Staging - to share same scenarios from staging to provide us the way of resolution
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Bug Open Bug Rejected Rejected
            		34m 13s 1 Ayed Bada 07/Apr/26 3:08 PM
            Rejected Rejected Reopened Reopened
            		20h 14m 1 Abir Messaikeh 08/Apr/26 11:22 AM
            Reopened Reopened Dev Scheduled Dev Scheduled
            		24s 1 Ayed Bada 08/Apr/26 11:23 AM
            Dev Scheduled Dev Scheduled Implementation in progress Implementation in progress
            		7s 1 Ayed Bada 08/Apr/26 11:23 AM
            Subversion JIRA

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            Invalid license: EXPIRED

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              People

              • Assignee:
                Ayed Bada
                Reporter:
                Abir Messaikeh
                Rejected By:
                Ayed Bada
              • Votes:
                0 Vote for this issue
                Watchers:
                2 Start watching this issue

                Dates

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                  Updated:
                  Resolved:
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