L3 Support
  1. L3 Support
  2. LS-138

extra ont port for fdh_Stagging

        Details

        • Customer:
          OMAN-Tel
        • Complexity:
          Medium

          Description

          Dear Sara,

          On stagging order is getting interrupted with an error:: extra ont port for fdh.Although display command is working fine but instead of switching NEP is retrying update olt port and order is interrupting with below error.

          @integration please share latest FN logs of stagging platform(.80)

          Order details::

          Subscription No
          45001722
          45001925

          Thank U!!!

          Br
          ..
          Shamim Ahmed

            Activity

            Ascending order - Click to sort in descending order
            Shamim Ahmed made changes -
            Field Original Value New Value
            Gantt Options Milestone (set to milestone: having a due date but zero effort)
            Planned Start 2025-01-07 24:00 (milestone: set planned start date to due date)
            Planned End 2025-01-07 24:00 (milestone: set planned end date to due date)
            Permalink
            Sara Saddik logged work - 08/Jan/25 5:07 AM
            • Time Spent:
              4 hours
               

              Investigating the issue

            Hassan Abdine made changes -
            Status Open Bug [ 10108 ] Dev Scheduled [ 10014 ]
            Assignee Khaled Khalil [ kkhalil ] Sara Saddik [ ssaddik ]
            Hassan Abdine made changes -
            Status Dev Scheduled [ 10014 ] Implementation in progress [ 10016 ]
            Assignee Sara Saddik [ ssaddik ] Hassan Abdine [ habdine ]
            Hassan Abdine made changes -
            Assignee Hassan Abdine [ habdine ] Sara Saddik [ ssaddik ]
            Hassan Abdine made changes -
            Labels MS_OT MS_OT P1
            Khaled Khalil made changes -
            Status Implementation in progress [ 10016 ] Dev Paused [ 10017 ]
            Sara Saddik made changes -
            Remaining Estimate 0 minutes [ 0 ]
            Time Spent 4 hours [ 14400 ]
            Worklog Id 258777 [ 258777 ]
            Sara Saddik made changes -
            Baseline Start 2025-01-07 24:00 (set baseline based of initial work logging)
            Baseline End 2025-01-07 24:00 (set baseline based of initial work logging)
            Permalink
            Sara Saddik logged work - 10/Jan/25 4:55 AM
            • Time Spent:
              3 hours
               

              Fixing the issue.

            Sara Saddik made changes -
            Status Dev Paused [ 10017 ] Implementation in progress [ 10016 ]
            Hide
            Permalink
            Sara Saddik added a comment -

            Issue Fixed.
            Patch Required(3.7.0.1247)

            Show
            Sara Saddik added a comment - Issue Fixed. Patch Required(3.7.0.1247)
            Sara Saddik made changes -
            Time Spent 4 hours [ 14400 ] 7 hours [ 25200 ]
            Worklog Id 258889 [ 258889 ]
            Sara Saddik made changes -
            Status Implementation in progress [ 10016 ] To Be Released [ 10400 ]
            Khaled Khalil made changes -
            Status To Be Released [ 10400 ] Ready for QA [ 10023 ]
            Assignee Sara Saddik [ ssaddik ] Shamim Ahmed [ sahmed ]
            Abir Messaikeh made changes -
            Status Ready for QA [ 10023 ] QA In Progress [ 10015 ]
            Assignee Shamim Ahmed [ sahmed ] Abir Messaikeh [ amessaikeh ]
            Abir Messaikeh made changes -
            Status QA In Progress [ 10015 ] Closed [ 6 ]
            Resolution Fixed [ 1 ]
            Hide
            Permalink
            Abir Messaikeh added a comment -

            fix confirmed by customer

            Show
            Abir Messaikeh added a comment - fix confirmed by customer
            Khaled Khalil made changes -
            Labels MS_OT P1 FN MS_OT P1
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Bug Open Bug Dev Scheduled Dev Scheduled
            		1d 1h 43m 1 Hassan Abdine 08/Jan/25 10:51 AM
            Dev Scheduled Dev Scheduled Implementation in progress Implementation in progress
            		11s 1 Hassan Abdine 08/Jan/25 10:51 AM
            Implementation in progress Implementation in progress Dev Paused Dev Paused
            		2h 43m 1 Khaled Khalil 08/Jan/25 1:34 PM
            Dev Paused Dev Paused Implementation in progress Implementation in progress
            		1d 20h 56m 1 Sara Saddik 10/Jan/25 10:31 AM
            Implementation in progress Implementation in progress To Be Released To Be Released
            		2d 18h 24m 1 Sara Saddik 13/Jan/25 4:55 AM
            To Be Released To Be Released Ready for QA Ready for QA
            		4h 19m 1 Khaled Khalil 13/Jan/25 9:14 AM
            Ready for QA Ready for QA QA In Progress QA In Progress
            		4d 6h 11m 1 Abir Messaikeh 17/Jan/25 3:26 PM
            QA In Progress QA In Progress Closed Closed
            		6s 1 Abir Messaikeh 17/Jan/25 3:26 PM
            Subversion JIRA

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              People

              • Assignee:
                Abir Messaikeh
                Reporter:
                Shamim Ahmed
              • Votes:
                0 Vote for this issue
                Watchers:
                3 Start watching this issue

                Dates

                • Due:
                  Created:
                  Updated:
                  Resolved:
                  Planned Start:
                  Planned End:
                  Actual Start:
                  Date of Baselining:

                  Time Tracking

                  Estimated:
                  Original Estimate - Not Specified
                  Not Specified
                  Remaining:
                  Remaining Estimate - 0 minutes
                  0m
                  Logged:
                  Time Spent - 7 hours
                  7h

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