Details
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Type:
CR
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Status:
Cancelled
(View Workflow)
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Priority:
Normal
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Resolution: Cancelled
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Component/s: None
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Customer:OMAN-Tel
Description
Dear Team,
I have created a new request on staging ( 21012025 ),
after selecting GPON solution, I have putted the cost 1500 OMR which is less than 3500 OMR,
and the flow is continuing without getting back to TAS and other teams to confirm or change the solution while the cost is < 3500 OMR!!!,
Please advise, the customer is requesting here to apply the rule correctly,
attached snapshots
Attachments
1. |
SRD GPON <= 3500 OMR Requirements Writing |  |
Cancelled
|
Salem Dannawi |
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Activity
| Field | Original Value | New Value |
|---|---|---|
| Gantt Options | Milestone (set to milestone: having a due date but zero effort) | |
| Planned Start | 2025-01-29 24:00 (milestone: set planned start date to due date) | |
| Planned End | 2025-01-29 24:00 (milestone: set planned end date to due date) |
| Labels | MS_OT | MS_OT SRD |
| Status | Opened [ 1 ] | Need More Info [ 10011 ] |
| Assignee | Khaled Khalil [ kkhalil ] | Salem Dannawi [ sdannawi ] |
We proposed to Customer to cover his requirement with solution proposed in LS-36
Show
Abir Messaikeh
added a comment - We proposed to Customer to cover his requirement with solution proposed in LS-36
However the customer has changed the requirement and he is asking for rule change with cost condition
we are closing this ticket and we will follow up on new requirement with LS-395
Show
Abir Messaikeh
added a comment - - edited However the customer has changed the requirement and he is asking for rule change with cost condition
we are closing this ticket and we will follow up on new requirement with LS-395
| Status | Need More Info [ 10011 ] | Cancelled [ 10013 ] |
| Resolution | Cancelled [ 10100 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
56d 20h 28m | 1 | Abir Messaikeh | 19/Mar/25 10:18 AM | |||||
|
64d 22h 16m | 1 | Abir Messaikeh | 23/May/25 9:34 AM |
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Links Hierarchy |
 Documentation
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pending customer confirmation on document