Details
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Type:
Bug
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Status:
Closed
(View Workflow)
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Priority:
Normal
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Resolution: Fixed
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Component/s: None
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Customer:OMAN-Tel
Description
kindly note that under tasks latest report in SRD,
we will find the pending tasks / team,
but we are seeing pending tasks assigned to TAS team but the request is completed,
Please to solve this bug.
snapshots attached
Attachments
Activity
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- Time Spent:
- 1 hour, 30 minutes
-
check the issue on prod and staging,
same results, there is a bug
| Field | Original Value | New Value |
|---|---|---|
| Gantt Options | Milestone (set to milestone: having a due date but zero effort) | |
| Planned Start | 2025-02-13 24:00 (milestone: set planned start date to due date) | |
| Planned End | 2025-02-13 24:00 (milestone: set planned end date to due date) |
| Remaining Estimate | 0 minutes [ 0 ] | |
| Time Spent | 1 hour, 30 minutes [ 5400 ] | |
| Worklog Id | 260519 [ 260519 ] |
| Baseline Start | 2025-02-13 24:00 (set baseline based of initial work logging) | |
| Baseline End | 2025-02-13 24:00 (set baseline based of initial work logging) |
| Worklog Id | 260519 [ 260519 ] |
| Labels | SRD |
| Assignee | Khaled Khalil [ kkhalil ] | Sara Saddik [ ssaddik ] |
| Status | Open Bug [ 10108 ] | Dev Scheduled [ 10014 ] |
| Status | Dev Scheduled [ 10014 ] | Implementation in progress [ 10016 ] |
| Assignee | Sara Saddik [ ssaddik ] | Khaled Khalil [ kkhalil ] |
| Assignee | Khaled Khalil [ kkhalil ] | Sara Saddik [ ssaddik ] |
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- Time Spent:
- 4 hours
-
checking the issue, reading the code implemented to investigate the issue
| Time Spent | 1 hour, 30 minutes [ 5400 ] | 5 hours, 30 minutes [ 19800 ] |
| Worklog Id | 260596 [ 260596 ] |
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- Time Spent:
- 1 day
-
- Analyzing the behavior to know the root cause.
- Investigating the scenario to determine the issue.
- Examining the case locally to understand the cause of the problem.
| Time Spent | 5 hours, 30 minutes [ 19800 ] | 1 day, 5 hours, 30 minutes [ 48600 ] |
| Worklog Id | 260676 [ 260676 ] |
-
- Time Spent:
- 4 hours
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- Fixing Issue
- Updating process missed
- Testing
| Time Spent | 1 day, 5 hours, 30 minutes [ 48600 ] | 2 days, 1 hour, 30 minutes [ 63000 ] |
| Worklog Id | 260679 [ 260679 ] |
| Attachment | Process.rar [ 103817 ] |
| Status | Implementation in progress [ 10016 ] | To Be Released [ 10400 ] |
| Status | To Be Released [ 10400 ] | Ready for QA [ 10023 ] |
| Assignee | Sara Saddik [ ssaddik ] | Salem Dannawi [ sdannawi ] |
| Status | Ready for QA [ 10023 ] | QA In Progress [ 10015 ] |
| Assignee | Salem Dannawi [ sdannawi ] | Abir Messaikeh [ amessaikeh ] |
| Time Spent | 2 days, 1 hour, 30 minutes [ 63000 ] | 3 days, 1 hour, 30 minutes [ 91800 ] |
| Worklog Id | 261139 [ 261139 ] |
We excluded the CUSTOM_TASK from last activity report and it is working fine now
Show
Abir Messaikeh
added a comment - We excluded the CUSTOM_TASK from last activity report and it is working fine now
| Status | QA In Progress [ 10015 ] | Closed [ 6 ] |
| Resolution | Fixed [ 1 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
12h 38m | 1 | Khaled Khalil | 11/Feb/25 10:10 PM | |||||
|
6s | 1 | Khaled Khalil | 11/Feb/25 10:10 PM | |||||
|
1d 10h 26m | 1 | Sara Saddik | 13/Feb/25 8:37 AM | |||||
|
2h 33m | 1 | Khaled Khalil | 13/Feb/25 11:10 AM | |||||
|
6d 4h 24m | 1 | Abir Messaikeh | 19/Feb/25 3:35 PM | |||||
|
13d 16h 27m | 1 | Abir Messaikeh | 05/Mar/25 8:02 AM |
|
Links Hierarchy |
 Documentation
|
Dear Salem,
Issue Fixed from DB. Kindly check and confirm.
Also, find attached the process to be uploaded on staging and prod (this is a missing process related to the SLA Report).
Regards,
Sara