Details

    • Customer:
      Airtel India
    • Severity:
      Critical

      Description

      Hi Srishti,

      Around 150 cells are stuck in error and are not being parsed in NEP because their parent EnodeB is not found, as reflected in the error snapshot.

      In the MH circle CSV, I can see a code in the EnodeB column data, which is also present in the Prod XML. Ideally, these cells should not be stuck in error—please check.
      This is a recurring issue and I have encountered this issue in multiple circles, but for now I am sharing the data only for MH Circle.

      This issue also gets resolved automatically if we check the same cell after a few weeks, We need to perform an RCA for this as well.

      1. MH cell list.xlsx
        18 kB
        Priyasha Tiwari
      1. image (13).png
        38 kB
      2. image (14).png
        26 kB
      3. image (15).png
        26 kB
      4. image (16).png
        74 kB
      5. pic.png
        35 kB
      6. Screenshot 2025-03-12 152147.png
        25 kB
      7. Screenshot 2025-03-21 110128.png
        59 kB

        Activity

        Priyasha Tiwari made changes -
        Field Original Value New Value
        Gantt Options Milestone (set to milestone: having a due date but zero effort)
        Planned Start 2025-03-13 24:00 (milestone: set planned start date to due date)
        Planned End 2025-03-13 24:00 (milestone: set planned end date to due date)
        Priyasha Tiwari made changes -
        Assignee Ankit Bhardwaj [ abhardwaj ] Srishti Kashyap [ skashyap ]
        Priyasha Tiwari made changes -
        Labels L3
        Priyasha Tiwari made changes -
        Attachment MH cell list.xlsx [ 104603 ]
        Srishti Kashyap made changes -
        Status Open Bug [ 10108 ] Dev Scheduled [ 10014 ]
        Srishti Kashyap made changes -
        Attachment pic.png [ 104608 ]
        Attachment image (16).png [ 104609 ]
        Attachment image (15).png [ 104610 ]
        Attachment image (14).png [ 104611 ]
        Attachment image (13).png [ 104612 ]
        Srishti Kashyap made changes -
        Attachment Screenshot 2025-03-12 152147.png [ 104711 ]
        Srishti Kashyap made changes -
        Remaining Estimate 0 minutes [ 0 ]
        Time Spent 6 hours [ 21600 ]
        Worklog Id 262210 [ 262210 ]
        Srishti Kashyap made changes -
        Baseline Start 2025-03-13 24:00 (set baseline based of initial work logging)
        Baseline End 2025-03-13 24:00 (set baseline based of initial work logging)
        Srishti Kashyap made changes -
        Time Spent 6 hours [ 21600 ] 1 day, 2 hours [ 36000 ]
        Worklog Id 262212 [ 262212 ]
        Abir Messaikeh made changes -
        Status Dev Scheduled [ 10014 ] Implementation in progress [ 10016 ]
        Assignee Srishti Kashyap [ skashyap ] Abir Messaikeh [ amessaikeh ]
        Srishti Kashyap made changes -
        Attachment Screenshot 2025-03-21 110128.png [ 105301 ]
        Srishti Kashyap made changes -
        Time Spent 1 day, 2 hours [ 36000 ] 1 day, 6 hours [ 50400 ]
        Worklog Id 263129 [ 263129 ]
        Srishti Kashyap made changes -
        Time Spent 1 day, 6 hours [ 50400 ] 2 days, 6 hours [ 79200 ]
        Worklog Id 263130 [ 263130 ]
        Srishti Kashyap made changes -
        Time Spent 2 days, 6 hours [ 79200 ] 3 days, 2 hours [ 93600 ]
        Worklog Id 263132 [ 263132 ]
        Srishti Kashyap made changes -
        Time Spent 3 days, 2 hours [ 93600 ] 4 days, 2 hours [ 122400 ]
        Worklog Id 263133 [ 263133 ]
        Srishti Kashyap made changes -
        Time Spent 4 days, 2 hours [ 122400 ] 1 week, 2 hours [ 151200 ]
        Worklog Id 263141 [ 263141 ]
        Khaled Khalil made changes -
        Project Airtel_Support [ 13603 ] L3 Support [ 14300 ]
        Key ATS-10769 LS-302
        Srishti Kashyap made changes -
        Status Implementation in progress [ 10016 ] To Be Released [ 10400 ]
        Dev Verification Done Code Review [ 10702 ]
        Khaled Khalil made changes -
        Status To Be Released [ 10400 ] Ready for QA [ 10023 ]
        Assignee Abir Messaikeh [ amessaikeh ] Priyasha Tiwari [ ptiwari ]
        Priyasha Tiwari made changes -
        Status Ready for QA [ 10023 ] QA In Progress [ 10015 ]
        Priyasha Tiwari made changes -
        Status QA In Progress [ 10015 ] Closed [ 6 ]
        Resolution Fixed [ 1 ]

          People

          • Assignee:
            Priyasha Tiwari
            Reporter:
            Priyasha Tiwari
          • Votes:
            0 Vote for this issue
            Watchers:
            3 Start watching this issue

            Dates

            • Due:
              Created:
              Updated:
              Resolved:
              Planned Start:
              Planned End:
              Actual Start:
              Date of Baselining:

              Time Tracking

              Estimated:
              Original Estimate - Not Specified
              Not Specified
              Remaining:
              Remaining Estimate - 0 minutes
              0m
              Logged:
              Time Spent - 1 week, 2 hours
              1w 2h

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