Details
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Type:
Bug
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Status:
Closed
(View Workflow)
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Priority:
Normal
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Resolution: Fixed
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Component/s: Financial
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Labels:None Labels
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Customer:Zain Kuwait
Description
Customer has raised issue for the attached nodes SN present in the Unmapped and FR as well.
After did analysis , it has been observed that the asset first Financialised under Active Inventory later it got decommissioned and again inserted via Generic Connector with same SN but sync didn't work and result in two different records present in both Unmapped and Financial Report with same SN.
Kindly check and do rectify the same.
Tested Fine on Test platform,Patch deployement pending on prod , later will ask customer for the closure