Details

    • Customer:
      OMAN-Tel
    • Severity:
      Minor
    • Classification:
      CR

      Description

      Kindly can you assist in the SRd reporting as I need the below information:-
      1. SRD’s requests/Completed based on yearly/Staff ID/ Type of service.
      As we are reporting below OKR’s we need to map it accordingly, from when the SRD requests come to TAS until all solution is gathered and closed.

      Design/Optimize economically cost effective, innovative WAN connectivity ( Fixed, FBB, ILL, DIA, MPLS, MPLS GOLD, P2P, VSAT, WFBB, SIP, WIFI, SDWAN, Ethernet P2P) solutions customized for Enterprise Business corporate clients. Ensuring complete end to end design For
      • Network Available within 2 working days,
      • partial network Available within 6 working days,
      • Green field within 14 working days.

      Design/Optimize economically cost effective, innovative Mobile solutions ( RAN/IBS) customized for Enterprise Business corporate clients. Ensuring complete end to end design For:
      • Network Available within 2 working days,
      • partial network Available within 6 working days,
      • Green field within 14 working days

      Request raised in GTM

        Activity

        Transition Time In Source Status Execution Times Last Executer Last Execution Date
        Opened Opened Registered Registered
        10s 1 Salem Dannawi 18/Oct/24 10:56 AM
        Registered Registered Customer Contacted Customer Contacted
        33s 1 Salem Dannawi 18/Oct/24 10:57 AM
        Customer Contacted Customer Contacted L1 In Progress L1 In Progress
        2s 1 Salem Dannawi 18/Oct/24 10:57 AM
        L1 In Progress L1 In Progress L3 In Progress L3 In Progress
        4s 1 Salem Dannawi 18/Oct/24 10:57 AM
        L3 In Progress L3 In Progress Implementation in progress Implementation in progress
        58d 3h 30m 1 Hassan Abdine 15/Dec/24 1:27 PM
        Implementation in progress Implementation in progress To Be Released To Be Released
        7d 16h 13m 1 Sara Saddik 23/Dec/24 5:41 AM
        To Be Released To Be Released Ready for QA Ready for QA
        4h 52m 1 Khaled Khalil 23/Dec/24 10:33 AM
        Ready for QA Ready for QA QA In Progress QA In Progress
        25d 1h 19m 1 Salem Dannawi 17/Jan/25 11:52 AM
        QA In Progress QA In Progress Bug/s Found Bug/s Found
        8s 1 Salem Dannawi 17/Jan/25 11:52 AM
        Bug/s Found Bug/s Found Closed Closed
        126d 1h 29m 1 Abir Messaikeh 23/May/25 2:22 PM

          People

          • Assignee:
            Salem Dannawi
            Reporter:
            Salem Dannawi
          • Votes:
            0 Vote for this issue
            Watchers:
            6 Start watching this issue

            Dates

            • Due:
              Created:
              Updated:
              Resolved:
              Planned Start:
              Planned End:
              Actual Start:
              Date of Baselining:

              Time Tracking

              Estimated:
              Original Estimate - Not Specified
              Not Specified
              Remaining:
              Remaining Estimate - 0 minutes
              0m
              Logged:
              Time Spent - 2 weeks, 1 day, 3 hours
              2w 1d 3h

                Drag and Drop