Dear @Sara Saddik@Abir Messaikeh,

While creating BONT WO customer is facing below issue.
Its seems that its happening because of process imported meant for stagging for testing BONT SWITCHING AUOTMISATON.
Please support on urgents basis
Note:: @Sara Saddik latest process you share to upload on prod is not replacing process process which I have imported meant for staging.

<NS1:Envelope xmlns:NS1="http://schemas.xmlsoap.org/soap/envelope/">
<NS1:Header>
<NS2:Security
xmlns:NS2="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-secext-1.0.xsd">
<NS2:UsernameToken>
<NS2:Username>nep-api-key</NS2:Username>
<NS2:Password
Type="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-username-token-profile-1.0#PasswordText">
mobinets@2017</NS2:Password>
</NS2:UsernameToken>
</NS2:Security>
</NS1:Header>
<NS1:Body>
<NS3:createBONT xmlns:NS3="http://server.api.nep.mobinets.com/">
<fWOID>B2025052802</fWOID>
<bontSerialNbr>485754436905EAB0</bontSerialNbr>
<bontName>AA44_01_B650G</bontName>
<bontAlias>FM2442_01_10_081_00_AA44_01_B650G_Royal Academy of Management_MUSCAT_OMT
Fiber</bontAlias>
<bontType>B650G</bontType>
<bontVendor>Huawei</bontVendor>
<longitude>23.600044</longitude>
<latitude>58.424375</latitude>
<fUserID>global-admin</fUserID>
</NS3:createBONT>
</NS1:Body>
</NS1:Envelope>

<soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/">
<SOAP-ENV:Header xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/">
<wsse:Security
xmlns:wsse="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-secext-1.0.xsd"
xmlns:wsu="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-utility-1.0.xsd"
soap:mustUnderstand="1">
<wsse:UsernameToken wsu:Id="UsernameToken-7e4e1a35-34c2-4a3d-94a9-16b956282ccd">
<wsse:Username>nep-api-key</wsse:Username>
<wsse:Password
Type="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-username-token-profile-1.0#PasswordText">
mobinets@2017</wsse:Password>
</wsse:UsernameToken>
</wsse:Security>
</SOAP-ENV:Header>
<soap:Body>
<ns2:createBONTResponse xmlns:ns2="http://server.api.nep.mobinets.com/">
<return>
<responseCode>1</responseCode>
<responseMessage>Transaction silently rolled back because it has been marked as
rollback-only</responseMessage>
</return>
</ns2:createBONTResponse>
</soap:Body>
</soap:Envelope>

2025-06-26 13:02:58.083 [https-jsse-nio-8451-exec-5] INFO c.m.n.api.server.AuditServiceAdvice - >>> Start calling > createBONT
2025-06-26 13:02:58.083 [https-jsse-nio-8451-exec-5] INFO c.mobinets.toolbox.app.EventProducer - Event was added to the queue: [global-admin], [CREATEBONT_API_ACTION]
2025-06-26 13:02:58.083 [Thread-4] INFO c.m.t.a.EventProducer$EventConsumer - ...consuming event [global-admin], [CREATEBONT_API_ACTION]
2025-06-26 13:02:58.091 [https-jsse-nio-8451-exec-5] ERROR c.m.n.a.s.NepFixedNetworkServiceImpl - An error occured while getting Process Mapping of null
java.lang.Exception: An error occured while getting Process Mapping of null