L3 Support
  1. L3 Support
  2. LS-511

Node showing as Routed in RB Report is not Routed in NEP

        Details

        • Type: Bug Bug
        • Status: Need More Info Need More Info (View Workflow)
        • Priority: Normal Normal
        • Resolution: Not Fixed
        • Component/s: NEP
        • Labels:
          None Labels
        • Customer:
          Airtel India
        • Severity:
          Critical
        • Product:
          NEP
        • REQUESTER:
          EXTERNAL

          Description

          Node showing as Routed in RB Report is not Routed in NEP

          1. GJ RB REPORT.png
            29 kB
          2. GJ SITE POP.png
            54 kB
          3. GJ SITE POP REPORT.png
            9 kB
          4. HPSC049_NEP.jpg
            80 kB
          5. HPSC049_POP Site.jpg
            41 kB
          6. HPSC049_RB report.jpg
            89 kB
          7. HPSC1182_NEP report.jpg
            74 kB
          8. HPSC1182_RB report.jpg
            76 kB

            Activity

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            Permalink
            Aurobinda Panda logged work - 21/Jul/25 12:00 AM
            • Time Spent:
              1 hour
               

              Ticket raised & assigned to L3.

            Aurobinda Panda made changes -
            Field Original Value New Value
            Gantt Options Milestone (set to milestone: having a due date but zero effort)
            Planned Start 2025-07-23 24:00 (milestone: set planned start date to due date)
            Planned End 2025-07-23 24:00 (milestone: set planned end date to due date)
            Aurobinda Panda made changes -
            Remaining Estimate 0 minutes [ 0 ]
            Time Spent 1 hour [ 3600 ]
            Worklog Id 272330 [ 272330 ]
            Aurobinda Panda made changes -
            Baseline Start 2025-07-23 24:00 (set baseline based of initial work logging)
            Baseline End 2025-07-23 24:00 (set baseline based of initial work logging)
            Permalink
            Srishti Kashyap logged work - 28/Jul/25 12:00 AM
            • Time Spent:
              7 hours
               

              checked the sample cases run route builder for the same checking the logs and requesting prod logs for checking multiple circle

            Khaled Khalil made changes -
            Assignee Khaled Khalil [ kkhalil ] Srishti Kashyap [ skashyap ]
            Srishti Kashyap made changes -
            Time Spent 1 hour [ 3600 ] 1 day [ 28800 ]
            Worklog Id 273203 [ 273203 ]
            Permalink
            Srishti Kashyap logged work - 01/Aug/25 12:00 AM
            • Time Spent:
              2 hours
               

              removed the parent null exception copied code on dev platform started service and triggered the RB for checking

            Khaled Khalil made changes -
            Assignee Srishti Kashyap [ skashyap ] Bessem Manita [ bmanita ]
            Srishti Kashyap made changes -
            Time Spent 1 day [ 28800 ] 1 day, 2 hours [ 36000 ]
            Worklog Id 273704 [ 273704 ]
            Hide
            Permalink
            Bessem Manita added a comment -

            Issue fixed in patch 3.7.71.476.

            Show
            Bessem Manita added a comment - Issue fixed in patch 3.7.71.476.
            Bessem Manita made changes -
            Status Open Bug [ 10108 ] Dev Scheduled [ 10014 ]
            Bessem Manita made changes -
            Status Dev Scheduled [ 10014 ] Implementation in progress [ 10016 ]
            Bessem Manita made changes -
            Status Implementation in progress [ 10016 ] To Be Released [ 10400 ]
            Khaled Khalil made changes -
            Status To Be Released [ 10400 ] Ready for QA [ 10023 ]
            Assignee Bessem Manita [ bmanita ] Aurobinda Panda [ apanda ]
            Hide
            Permalink
            Priyasha Tiwari added a comment -

            GJ circle , the site showing as routed in RB REPORT is reflecting as not routed in NEP and also its not available in the site pop path report .GJ0049_GJ. LOGS will be shared by Basant

            Show
            Priyasha Tiwari added a comment - GJ circle , the site showing as routed in RB REPORT is reflecting as not routed in NEP and also its not available in the site pop path report .GJ0049_GJ. LOGS will be shared by Basant
            Priyasha Tiwari made changes -
            Assignee Aurobinda Panda [ apanda ] Bessem Manita [ bmanita ]
            Hide
            Permalink
            Basant Kumar added a comment -

            https://mobinets-my.sharepoint.com/:u:/g/personal/basant_kumar_nuiva_com/EX3xFloRUjNBqCW5GKMyKpIBy47PGAi8Dy8DZesX4PTZ_Q?e=jAM8ZB

            https://mobinets-my.sharepoint.com/:u:/g/personal/basant_kumar_nuiva_com/EX3xFloRUjNBqCW5GKMyKpIBy47PGAi8Dy8DZesX4PTZ_Q?e=xlVEmh

            Show
            Basant Kumar added a comment - https://mobinets-my.sharepoint.com/:u:/g/personal/basant_kumar_nuiva_com/EX3xFloRUjNBqCW5GKMyKpIBy47PGAi8Dy8DZesX4PTZ_Q?e=jAM8ZB https://mobinets-my.sharepoint.com/:u:/g/personal/basant_kumar_nuiva_com/EX3xFloRUjNBqCW5GKMyKpIBy47PGAi8Dy8DZesX4PTZ_Q?e=xlVEmh
            Priyasha Tiwari made changes -
            Status Ready for QA [ 10023 ] QA In Progress [ 10015 ]
            Assignee Bessem Manita [ bmanita ] Priyasha Tiwari [ ptiwari ]
            Hide
            Permalink
            Priyasha Tiwari added a comment -

            Some cases observed in GJ Circle internally

            Show
            Priyasha Tiwari added a comment - Some cases observed in GJ Circle internally
            Priyasha Tiwari made changes -
            Status QA In Progress [ 10015 ] Reopened [ 4 ]
            Assignee Priyasha Tiwari [ ptiwari ] Khaled Khalil [ kkhalil ]
            Resolution Not Fixed [ 10200 ]
            Priyasha Tiwari made changes -
            Attachment GJ SITE POP REPORT.png [ 117004 ]
            Attachment GJ RB REPORT.png [ 117005 ]
            Attachment GJ SITE POP.png [ 117006 ]
            Aurobinda Panda made changes -
            Customer Airtel India [ 12300 ] OMAN-Tel [ 12200 ]
            Aurobinda Panda made changes -
            Customer OMAN-Tel [ 12200 ] Airtel India [ 12300 ]
            Khaled Khalil made changes -
            Status Reopened [ 4 ] Dev Scheduled [ 10014 ]
            Assignee Khaled Khalil [ kkhalil ] Bessem Manita [ bmanita ]
            Hide
            Permalink
            Bessem Manita added a comment -

            Need sample case to test it

            Show
            Bessem Manita added a comment - Need sample case to test it
            Bessem Manita made changes -
            Status Dev Scheduled [ 10014 ] Need More Info [ 10011 ]
            Assignee Bessem Manita [ bmanita ] Aurobinda Panda [ apanda ]
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Bug Open Bug Dev Scheduled Dev Scheduled
            		22d 4h 5m 1 Bessem Manita 12/Aug/25 12:54 PM
            Dev Scheduled Dev Scheduled Implementation in progress Implementation in progress
            		6s 1 Bessem Manita 12/Aug/25 12:54 PM
            Implementation in progress Implementation in progress To Be Released To Be Released
            		7s 1 Bessem Manita 12/Aug/25 12:54 PM
            To Be Released To Be Released Ready for QA Ready for QA
            		1h 30m 1 Khaled Khalil 12/Aug/25 2:25 PM
            Ready for QA Ready for QA QA In Progress QA In Progress
            		23d 20h 38m 1 Priyasha Tiwari 05/Sep/25 11:04 AM
            QA In Progress QA In Progress Reopened Reopened
            		24s 1 Priyasha Tiwari 05/Sep/25 11:04 AM
            Reopened Reopened Dev Scheduled Dev Scheduled
            		27d 4h 6m 1 Khaled Khalil 02/Oct/25 3:11 PM
            Dev Scheduled Dev Scheduled Need More Info Need More Info
            		91d 18h 21m 1 Bessem Manita 02/Jan/26 8:32 AM
            Subversion JIRA

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              People

              • Assignee:
                Aurobinda Panda
                Reporter:
                Aurobinda Panda
              • Votes:
                0 Vote for this issue
                Watchers:
                4 Start watching this issue

                Dates

                • Due:
                  Created:
                  Updated:
                  Resolved:
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                  Date of Baselining:

                  Time Tracking

                  Estimated:
                  Original Estimate - Not Specified
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                  Remaining:
                  Remaining Estimate - 0 minutes
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                  Logged:
                  Time Spent - 1 day, 2 hours
                  1d 2h

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