L3 Support
  1. L3 Support
  2. LS-526

Display GTM's comments in SRD UI ( request management page )

        Details

        • Customer:
          OMAN-Tel

          Description

          customer is requesting to display the GTM Comments in SRD UI ( request management page ).
          hint: add this section in API.

            Activity

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            Salem Dannawi made changes -
            Field Original Value New Value
            Gantt Options Milestone (set to milestone: having a due date but zero effort)
            Planned Start 2025-07-31 24:00 (milestone: set planned start date to due date)
            Planned End 2025-07-31 24:00 (milestone: set planned end date to due date)
            Khaled Khalil made changes -
            Labels SRD
            Khaled Khalil made changes -
            Component/s SRD [ 16202 ]
            Permalink
            Salem Dannawi logged work - 04/Aug/25 12:00 AM
            • Time Spent:
              1 hour
               

              call with dev to describe in details what is request and where should be the update

            Salem Dannawi made changes -
            Remaining Estimate 0 minutes [ 0 ]
            Time Spent 1 hour [ 3600 ]
            Worklog Id 273419 [ 273419 ]
            Salem Dannawi made changes -
            Baseline Start 2025-07-31 24:00 (set baseline based of initial work logging)
            Baseline End 2025-07-31 24:00 (set baseline based of initial work logging)
            Bannour Bouakkez [X] (Inactive) made changes -
            Assignee Khaled Khalil [ kkhalil ] Bannour Bouakkez [ bbouakkez ]
            Bannour Bouakkez [X] (Inactive) made changes -
            Attachment LS-526 SRD_REQUEST_VALIDATION_AND_CREATION.bpmn20.zip [ 114712 ]
            Bannour Bouakkez [X] (Inactive) made changes -
            Attachment LS-526.jpg [ 114713 ]
            Hide
            Permalink
            Bannour Bouakkez [X] (Inactive) added a comment -

            GTM comments are now displayed in the Request Management view ( screenshot attached ).
            This change will be included in Patch [3.7.0.1332].
            Note:
            SRD restart is required.
            Execute SQL: 20250805_SRD_ALTER_TABLE_SERVICE_REQUEST_ADD_GTM_COMMENTS_COLUMN.sql
            Import updated process: SRD_REQUEST_VALIDATION_AND_CREATION ( attached in jira )

            Show
            Bannour Bouakkez [X] (Inactive) added a comment - GTM comments are now displayed in the Request Management view ( screenshot attached ). This change will be included in Patch [3.7.0.1332] . Note: SRD restart is required. Execute SQL: 20250805_SRD_ALTER_TABLE_SERVICE_REQUEST_ADD_GTM_COMMENTS_COLUMN.sql Import updated process: SRD_REQUEST_VALIDATION_AND_CREATION ( attached in jira )
            Khaled Khalil made changes -
            Status Opened [ 1 ] Pending Requirements [ 10300 ]
            Khaled Khalil made changes -
            Status Pending Requirements [ 10300 ] Pending Design Session [ 10112 ]
            Assignee Bannour Bouakkez [ bbouakkez ] Khaled Khalil [ kkhalil ]
            Khaled Khalil made changes -
            Status Pending Design Session [ 10112 ] Dev Scheduled [ 10014 ]
            Khaled Khalil made changes -
            Status Dev Scheduled [ 10014 ] Implementation in progress [ 10016 ]
            Khaled Khalil made changes -
            Status Implementation in progress [ 10016 ] To Be Released [ 10400 ]
            Khaled Khalil made changes -
            Status To Be Released [ 10400 ] Ready for QA [ 10023 ]
            Assignee Khaled Khalil [ kkhalil ] Salem Dannawi [ sdannawi ]
            Hide
            Permalink
            Bannour Bouakkez [X] (Inactive) added a comment -

            AN EXT SRD API WSDL has been modified. Please ensure that it is re-imported on the consumer/client side.

            Show
            Bannour Bouakkez [X] (Inactive) added a comment - AN EXT SRD API WSDL has been modified. Please ensure that it is re-imported on the consumer/client side.
            Permalink
            Salem Dannawi logged work - 06/Aug/25 12:00 AM
            • Time Spent:
              1 hour
               

              test on staging

            Salem Dannawi made changes -
            Time Spent 1 hour [ 3600 ] 2 hours [ 7200 ]
            Worklog Id 273717 [ 273717 ]
            Abir Messaikeh made changes -
            Status Ready for QA [ 10023 ] QA In Progress [ 10015 ]
            Assignee Salem Dannawi [ sdannawi ] Abir Messaikeh [ amessaikeh ]
            Hide
            Permalink
            Abir Messaikeh added a comment -

            Testing done internally on staging , awaiting customer confirmation

            Show
            Abir Messaikeh added a comment - Testing done internally on staging , awaiting customer confirmation
            Hide
            Permalink
            added a comment -

            Work Log:
            Time Spent: 8h

            Show
            added a comment - Work Log: Time Spent: 8h
            Permalink
            Salem Dannawi logged work - 18/Aug/25 12:00 AM
            • Time Spent:
              1 hour
               

              discuss with customer about the last update in APIs from our side

            Salem Dannawi made changes -
            Time Spent 2 hours [ 7200 ] 3 hours [ 10800 ]
            Worklog Id 274727 [ 274727 ]
            Permalink
            Salem Dannawi logged work - 02/Sep/25 12:00 AM
            • Time Spent:
              1 hour, 30 minutes
               

              test again the feature with GTM(Yusuf),
              on testing platform,
              fix a tag in the API and all is working well now

            Salem Dannawi made changes -
            Time Spent 3 hours [ 10800 ] 4 hours, 30 minutes [ 16200 ]
            Worklog Id 276240 [ 276240 ]
            Abir Messaikeh made changes -
            Comment [ a ]
            Abir Messaikeh made changes -
            Assignee Abir Messaikeh [ amessaikeh ] Salem Dannawi [ sdannawi ]
            Permalink
            Salem Dannawi logged work - 18/Sep/25 12:00 AM
            • Time Spent:
              1 hour
               

              1 hour meeting with customer concerning testing UAT

            Salem Dannawi made changes -
            Time Spent 4 hours, 30 minutes [ 16200 ] 5 hours, 30 minutes [ 19800 ]
            Worklog Id 277943 [ 277943 ]
            Salem Dannawi made changes -
            Status QA In Progress [ 10015 ] Closed [ 6 ]
            Resolution Done [ 10000 ]
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Opened Opened Pending Requirements Pending Requirements
            		12d 4h 52m 1 Khaled Khalil 05/Aug/25 2:02 PM
            Pending Requirements Pending Requirements Pending Design Session Pending Design Session
            		15s 1 Khaled Khalil 05/Aug/25 2:02 PM
            Pending Design Session Pending Design Session Dev Scheduled Dev Scheduled
            		11s 1 Khaled Khalil 05/Aug/25 2:02 PM
            Dev Scheduled Dev Scheduled Implementation in progress Implementation in progress
            		8s 1 Khaled Khalil 05/Aug/25 2:03 PM
            Implementation in progress Implementation in progress To Be Released To Be Released
            		16s 1 Khaled Khalil 05/Aug/25 2:03 PM
            To Be Released To Be Released Ready for QA Ready for QA
            		47s 1 Khaled Khalil 05/Aug/25 2:04 PM
            Ready for QA Ready for QA QA In Progress QA In Progress
            		1d 23h 7m 1 Abir Messaikeh 07/Aug/25 1:11 PM
            QA In Progress QA In Progress Closed Closed
            		47d 15h 47m 1 Salem Dannawi 24/Sep/25 4:58 AM
            Subversion JIRA

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              People

              • Assignee:
                Salem Dannawi
                Reporter:
                Salem Dannawi
              • Votes:
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                Watchers:
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                Dates

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                  Time Tracking

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                  Remaining:
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                  Time Spent - 5 hours, 30 minutes
                  5h 30m

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