Details
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Type:
Bug
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Status:
Closed
(View Workflow)
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Priority:
Normal
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Resolution: Fixed
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Component/s: NEP
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Labels:
-
Customer:Ooreedo Tunisia
Description
Dear @Khaled Khalil,
Could you please assign a NEP DEV resource to investigate the following issues:
Case 1 – Error: “The radio antenna already exists”
(I) Radio antennas are not imported into NEP, although they are present in the XML.
(II) While troubleshooting in NEP, the error report shows that the radio antenna already exists. However, upon verification, it is not available in NEP, whereas the parent node is present.
(III) Please find the required snippet for reference (example node: NABF040).
NEP Error Snippet:
eNodeB report Snippet:
Radio Antenna Report:
XML Snippet:
Case 2 – Error: “The radio antenna with same ID or name exists”
(I) Like Case 1, the radio antennas are not imported into NEP but are available in the XML.
(II) The NEP error report indicates that a radio antenna with the same ID or name already exists, but upon checking, it is not available in NEP, though the parent node is present.
Error Snippet:
Radio antenna report snippet:
SRAN report where node is available
XML Snippet
Thank you
Indrasan
Attachments
Activity
| Field | Original Value | New Value |
|---|---|---|
| Gantt Options | Milestone (set to milestone: having a due date but zero effort) | |
| Planned Start | 2025-09-30 24:00 (milestone: set planned start date to due date) | |
| Planned End | 2025-09-30 24:00 (milestone: set planned end date to due date) |
| Attachment | XML Snippet_Case-2.png [ 117823 ] | |
| Attachment | SRAN Report_where node is available_Case-2.png [ 117824 ] | |
| Attachment | radio antenna report_case-2.png [ 117825 ] | |
| Attachment | NEP Error report_Case-2.png [ 117826 ] | |
| Attachment | Same id or same name exists.xlsx [ 117827 ] | |
| Attachment | Antenna Already Exist.xlsx [ 117828 ] | |
| Attachment | NEP_Error Snippet_Case-1.png [ 117829 ] | |
| Attachment | XML Snippet_Where radio antenna available_Case-1.png [ 117830 ] | |
| Attachment | Radio antenna report_where radio antenna NA_Case-1.png [ 117831 ] | |
| Attachment | eNodeB report_where node is available_Case-1.png [ 117832 ] |
| Description |
Dear @Khaled Khalil,
Could you please assign a NEP DEV resource to investigate the following issues: Case 1 – Error: “The radio antenna already exists” (I) Radio antennas are not imported into NEP, although they are present in the XML. (II) While troubleshooting in NEP, the error report shows that the radio antenna already exists. However, upon verification, it is not available in NEP, whereas the parent node is present. (III) Please find the required snippet for reference (example node: NABF040). NEP Error Snippet: eNodeB report Snippet: Radio Antenna Report: XML Snippet: Case 2 – Error: “The radio antenna with same ID or name exists” (I) Like Case 1, the radio antennas are not imported into NEP but are available in the XML. (II) The NEP error report indicates that a radio antenna with the same ID or name already exists, but upon checking, it is not available in NEP, though the parent node is present. Error Snippet: Radio antenna report snippet: SRAN report where node is available XML Snippet Thank you Indrasan |
| Attachment | HuaweiRanOoredoo_17-09.rar [ 117833 ] |
| Component/s | NEP [ 16200 ] |
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- Time Spent:
- 2 hours
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Troubleshoot the issues based on error report and create the JIRA for same and send an email to @Dr. Khaled with all supportive file and snippet.
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- Time Spent:
- 4 hours
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Fixing laptop issues,
supporting marwan
checking issue
| Attachment | server.tgz [ 117904 ] |
| Status | Open Bug [ 10108 ] | Dev Scheduled [ 10014 ] |
| Assignee | Khaled Khalil [ kkhalil ] | Mustapha Al-Hage [ malhage ] |
| Remaining Estimate | 0 minutes [ 0 ] | |
| Time Spent | 1 hour, 30 minutes [ 5400 ] | |
| Worklog Id | 277924 [ 277924 ] |
| Baseline Start | 2025-09-30 24:00 (set baseline based of initial work logging) | |
| Baseline End | 2025-09-30 24:00 (set baseline based of initial work logging) |
| Time Spent | 1 hour, 30 minutes [ 5400 ] | 2 hours [ 7200 ] |
| Worklog Id | 277924 [ 277924 ] |
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- Time Spent:
- 5 hours
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Exploring XML file, error report and debugging
| Status | Dev Scheduled [ 10014 ] | Implementation in progress [ 10016 ] |
| Status | Implementation in progress [ 10016 ] | Rejected [ 10100 ] |
| Assignee | Mustapha Al-Hage [ malhage ] | Indrasan Yadav [ iyadav ] |
| Resolution | Done [ 10000 ] |
| Attachment | thumbnail_image.png [ 118014 ] |
| Time Spent | 2 hours [ 7200 ] | 7 hours [ 25200 ] |
| Worklog Id | 278033 [ 278033 ] |
| Time Spent | 7 hours [ 25200 ] | 1 day, 3 hours [ 39600 ] |
| Worklog Id | 278034 [ 278034 ] |
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- Time Spent:
- 30 minutes
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Checked for same and requested to @Integration to deploy the given patch on .102. and taken a call with @Mustapha for all raised issues and discussed for the same
| Time Spent | 1 day, 3 hours [ 39600 ] | 1 day, 3 hours, 30 minutes [ 41400 ] |
| Worklog Id | 278120 [ 278120 ] |
| Worklog Id | 278120 [ 278120 ] |
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- Time Spent:
- 1 hour, 30 minutes
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Antenna was not imported due to already existing antenna in NEP the reason was name duplicate. So deleted all existing nodes from NEP & reimported the same XML then validated for same issue, now issue has been fixed.
| Resolution | Done [ 10000 ] | Not Fixed [ 10200 ] |
| Status | Rejected [ 10100 ] | Reopened [ 4 ] |
Dear @Mustapha Al-Hage,
Thank you for your support.
All radio antennas have now been successfully imported in NEP after deploying the provided patch.
Thank you
Indrasan
| Status | Reopened [ 4 ] | Closed [ 6 ] |
| Resolution | Not Fixed [ 10200 ] | Fixed [ 1 ] |
| Time Spent | 1 day, 3 hours, 30 minutes [ 41400 ] | 1 day, 5 hours [ 46800 ] |
| Worklog Id | 278680 [ 278680 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
17h 25m | 1 | Hassan Abdine | 18/Sep/25 6:57 AM | |||||
|
1d 3h 58m | 1 | Mustapha Al-Hage | 19/Sep/25 10:56 AM | |||||
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31m 58s | 1 | Mustapha Al-Hage | 19/Sep/25 11:28 AM | |||||
|
6d 16h 52m | 1 | Indrasan Yadav | 26/Sep/25 4:21 AM | |||||
|
43s | 1 | Indrasan Yadav | 26/Sep/25 4:22 AM |
|
Links Hierarchy |
 Documentation
|
Dear @Indrasan Yadav,
After exploring the error report and the XML file, we have found the following:
If we take the radio antenna with name "RRU60RET3500" and objectid "NABF040_Antenna_0" , we find that there is a duplication on the name as shown in the snippet below:
This is causing both errors:
“The radio antenna already exists”
“The radio antenna with same ID or name exists”
However, the name was not mentioned in the error report; it has now been added. A patch is required: 3.7.0.1350
Regards,
Mustapha