L3 Support
  1. L3 Support
  2. LS-735

Consolidated Report Data Not Displaying

        Details

        • Customer:
          Zain Kuwait
        • Complexity:
          High
        • Product:
          NEP

          Description

          Dear Khaled,
          Please assign a resource to investigate the issue on the Kuwait test platform, where the consolidated report is not displaying any data despite showing 8 pages and records.

          @Manjit Kumar please share today's server log for Kuwait test platform.

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            		  Documentation

            Invalid license: EXPIRED

            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Bug Open Bug Dev Scheduled Dev Scheduled
            		3d 6h 15m 1 Wajdi Jomaa 23/Oct/25 11:54 AM
            Dev Scheduled Dev Scheduled Implementation in progress Implementation in progress
            		3s 1 Wajdi Jomaa 23/Oct/25 11:54 AM
            Implementation in progress Implementation in progress To Be Released To Be Released
            		35m 54s 1 Wajdi Jomaa 23/Oct/25 12:30 PM
            To Be Released To Be Released Ready for QA Ready for QA
            		1h 18m 1 Khaled Khalil 23/Oct/25 1:49 PM
            Ready for QA Ready for QA QA In Progress QA In Progress
            		1d 57m 1 Abir Messaikeh 24/Oct/25 2:46 PM
            QA In Progress QA In Progress Closed Closed
            		4s 1 Abir Messaikeh 24/Oct/25 2:47 PM
            Abir Messaikeh made changes -
            Status QA In Progress [ 10015 ] Closed [ 6 ]
            Resolution Fixed [ 1 ]
            Abir Messaikeh made changes -
            Status Ready for QA [ 10023 ] QA In Progress [ 10015 ]
            Assignee Mostafa Kalawoun [ mostafa.kalawoun ] Abir Messaikeh [ amessaikeh ]
            Daljeet Singh Virdi made changes -
            Time Spent 5 hours [ 18000 ] 7 hours [ 25200 ]
            Worklog Id 281469 [ 281469 ]
            Manjit Kumar made changes -
            Time Spent 2 hours [ 7200 ] 5 hours [ 18000 ]
            Worklog Id 281449 [ 281449 ]
            Khaled Khalil made changes -
            Status To Be Released [ 10400 ] Ready for QA [ 10023 ]
            Assignee Wajdi Jomaa [ wjomaa ] Mostafa Kalawoun [ mostafa.kalawoun ]
            Wajdi Jomaa made changes -
            Status Implementation in progress [ 10016 ] To Be Released [ 10400 ]
            Wajdi Jomaa made changes -
            Attachment consolidated_update.txt [ 120413 ]
            Hide
            Permalink
            Wajdi Jomaa added a comment -

            applied latest queries for consolidated report sql function

            Show
            Wajdi Jomaa added a comment - applied latest queries for consolidated report sql function
            Wajdi Jomaa made changes -
            Status Dev Scheduled [ 10014 ] Implementation in progress [ 10016 ]
            Assignee Khaled Khalil [ kkhalil ] Wajdi Jomaa [ wjomaa ]
            Wajdi Jomaa made changes -
            Status Open Bug [ 10108 ] Dev Scheduled [ 10014 ]
            Permalink
            Manjit Kumar logged work - 22/Oct/25 12:00 AM
            • Time Spent:
              3 hours
               

              Clean the archive log for free disk space then re-start the application then check the application status.

            Mostafa.kalawoun made changes -
            Baseline Start 2025-10-20 24:00 (set baseline based of initial work logging)
            Baseline End 2025-10-20 24:00 (set baseline based of initial work logging)
            Mostafa Kalawoun made changes -
            Remaining Estimate 0 minutes [ 0 ]
            Time Spent 2 hours [ 7200 ]
            Worklog Id 280941 [ 280941 ]
            Khaled Khalil made changes -
            Component/s Financial [ 16400 ]
            Mostafa.kalawoun made changes -
            Field Original Value New Value
            Gantt Options Milestone (set to milestone: having a due date but zero effort)
            Planned Start 2025-10-20 24:00 (milestone: set planned start date to due date)
            Planned End 2025-10-20 24:00 (milestone: set planned end date to due date)
            Permalink
            Mostafa Kalawoun logged work - 20/Oct/25 12:00 AM
            • Time Spent:
              2 hours
               

              testing and raising issue to L3

            Permalink
            Daljeet Singh Virdi logged work - 19/Oct/25 12:00 AM
            • Time Spent:
              2 hours
               

              Issue raised with L3

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              People

              • Assignee:
                Abir Messaikeh
                Reporter:
                Mostafa Kalawoun
              • Votes:
                0 Vote for this issue
                Watchers:
                2 Start watching this issue

                Dates

                • Due:
                  Created:
                  Updated:
                  Resolved:
                  Planned Start:
                  Planned End:
                  Actual Start:
                  Date of Baselining:

                  Time Tracking

                  Estimated:
                  Original Estimate - Not Specified
                  Not Specified
                  Remaining:
                  Remaining Estimate - 0 minutes
                  0m
                  Logged:
                  Time Spent - 7 hours
                  7h

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