Details

    • Customer:
      Zain Kuwait
    • Complexity:
      High
    • Product:
      NEP

      Description

      Dear Khaled,
      Please assign a resource to investigate the issue on the Kuwait test platform, where the consolidated report is not displaying any data despite showing 8 pages and records.

      @Manjit Kumar please share today's server log for Kuwait test platform.

        Activity

        Daljeet Singh Virdi logged work - 19/Oct/25 12:00 AM
        • Time Spent:
          2 hours
           

          Issue raised with L3

        Mostafa Kalawoun logged work - 20/Oct/25 12:00 AM
        • Time Spent:
          2 hours
           

          testing and raising issue to L3

        Manjit Kumar logged work - 22/Oct/25 12:00 AM
        • Time Spent:
          3 hours
           

          Clean the archive log for free disk space then re-start the application then check the application status.

          People

          • Assignee:
            Abir Messaikeh
            Reporter:
            Mostafa Kalawoun
          • Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

            Dates

            • Due:
              Created:
              Updated:
              Resolved:
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              Date of Baselining:

              Time Tracking

              Estimated:
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              Remaining:
              Remaining Estimate - 0 minutes
              0m
              Logged:
              Time Spent - 7 hours
              7h

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