L3 Support
  1. L3 Support
  2. LS-970

Ip Address Imported to NEP not showing in IP data/Loopback Report - ABIS

        Details

        • Type: Bug Bug
        • Status: Ready for QA Ready for QA (View Workflow)
        • Priority: Normal Normal
        • Resolution: Unresolved
        • Component/s: NEP
        • Labels:
          None Labels
        • Customer:
          Azerconnect
        • Complexity:
          High
        • Severity:
          Critical
        • Product:
          NEP
        • REQUESTER:
          INTERNAL

          Description

          Dear Khaled khalil,
          Kindly assign a resource to check for below issue.

          i have imported an XML for Huawei RAN nodes. it is found that the IPs are Imported to NEP but not showing in any Report.

          The Network Import report is showing that the IPs are added successfully in NEP but neither of the reports(loopback/IP Data) report showing any IP.

          I have attached the Imported XML and SS for your reference

            Activity

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            Permalink
            Manjit Kumar logged work - 03/Mar/26 12:00 AM
            • Time Spent:
              30 minutes
               

              Checked the log then shared to L3 for rectify the issue.

            Permalink
            Aurobinda Panda logged work - 03/Mar/26 12:00 AM - edited
            • Time Spent:
              1 hour
               

              Issue found in NEP. Raised to L3.

            Aurobinda Panda made changes -
            Field Original Value New Value
            Gantt Options Milestone (set to milestone: having a due date but zero effort)
            Planned Start 2026-03-12 24:00 (milestone: set planned start date to due date)
            Planned End 2026-03-12 24:00 (milestone: set planned end date to due date)
            Marwan Kanaan made changes -
            Assignee Khaled Khalil [ kkhalil ] Marwan Kanaan [ mkanaan ]
            Manjit Kumar made changes -
            Remaining Estimate 0 minutes [ 0 ]
            Time Spent 30 minutes [ 1800 ]
            Worklog Id 293233 [ 293233 ]
            Manjit Kumar made changes -
            Baseline Start 2026-03-12 24:00 (set baseline based of initial work logging)
            Baseline End 2026-03-12 24:00 (set baseline based of initial work logging)
            Aurobinda Panda made changes -
            Link This issue blocks MOB-7615 [ MOB-7615 ]
            Aurobinda Panda made changes -
            Time Spent 30 minutes [ 1800 ] 2 hours [ 7200 ]
            Worklog Id 293264 [ 293264 ]
            Aurobinda Panda made changes -
            Remaining Estimate 0 minutes [ 0 ] 30 minutes [ 1800 ]
            Time Spent 2 hours [ 7200 ] 1 hour, 30 minutes [ 5400 ]
            Worklog Id 293264 [ 293264 ]
            Marwan Kanaan made changes -
            Status Open Bug [ 10108 ] Dev Scheduled [ 10014 ]
            Marwan Kanaan made changes -
            Status Dev Scheduled [ 10014 ] Implementation in progress [ 10016 ]
            Marwan Kanaan made changes -
            Status Implementation in progress [ 10016 ] Dev Paused [ 10017 ]
            Permalink
            Manjit Kumar logged work - 18/Mar/26 12:00 AM
            • Time Spent:
              1 hour, 30 minutes
               

              Analyze the log along with application check then shared the log with L3 as per request.

            Abir Messaikeh made changes -
            Summary Ip Address Imported to NEP not showing in IP data/Loopback Report Ip Address Imported to NEP not showing in IP data/Loopback Report - ABIS
            Manjit Kumar made changes -
            Remaining Estimate 30 minutes [ 1800 ] 0 minutes [ 0 ]
            Time Spent 1 hour, 30 minutes [ 5400 ] 3 hours [ 10800 ]
            Worklog Id 294641 [ 294641 ]
            Manjit Kumar made changes -
            Attachment server.log.azer.03.03.2026.tgz [ 130609 ]
            Permalink
            Marwan Kanaan logged work - 24/Mar/26 12:00 AM - edited
            • Time Spent:
              3 hours
               

              investigate and reproduce the issue locally

            Marwan Kanaan made changes -
            Status Dev Paused [ 10017 ] Implementation in progress [ 10016 ]
            Marwan Kanaan made changes -
            Time Spent 3 hours [ 10800 ] 6 hours [ 21600 ]
            Worklog Id 295102 [ 295102 ]
            Marwan Kanaan made changes -
            Time Spent 6 hours [ 21600 ] 7 hours [ 25200 ]
            Worklog Id 295102 [ 295102 ]
            Marwan Kanaan made changes -
            Remaining Estimate 0 minutes [ 0 ] 1 hour [ 3600 ]
            Time Spent 7 hours [ 25200 ] 6 hours [ 21600 ]
            Worklog Id 295102 [ 295102 ]
            Permalink
            Marwan Kanaan logged work - 25/Mar/26 12:00 AM
            • Time Spent:
              6 hours
               

              investigate the issue and analize the code

            Permalink
            Marwan Kanaan logged work - 26/Mar/26 12:00 AM
            • Time Spent:
              6 hours
               

              fixed

            Permalink
            Aurobinda Panda logged work - 27/Mar/26 12:00 AM
            • Time Spent:
              1 hour
               

              Dumps checked and shared with L3.

            Hide
            Permalink
            Marwan Kanaan added a comment -

            Dear @Aurobinda Panda,

            Kindly note that the solution for the issue is available in Patch 3.7.71.80.455.
            IPs with the subnet mask 255.255.255.255 are now accepted for virtual interfaces.

            Best Regards,
            Marwan Kanaan I Software Developer

            Show
            Marwan Kanaan added a comment - Dear @Aurobinda Panda, Kindly note that the solution for the issue is available in Patch 3.7.71.80.455. IPs with the subnet mask 255.255.255.255 are now accepted for virtual interfaces. Best Regards, Marwan Kanaan I Software Developer
            Marwan Kanaan made changes -
            Status Implementation in progress [ 10016 ] To Be Released [ 10400 ]
            Khaled Khalil made changes -
            Status To Be Released [ 10400 ] Ready for QA [ 10023 ]
            Assignee Marwan Kanaan [ mkanaan ] Aurobinda Panda [ apanda ]
            Marwan Kanaan made changes -
            Remaining Estimate 1 hour [ 3600 ] 0 minutes [ 0 ]
            Time Spent 6 hours [ 21600 ] 1 day, 4 hours [ 43200 ]
            Worklog Id 295435 [ 295435 ]
            Marwan Kanaan made changes -
            Time Spent 1 day, 4 hours [ 43200 ] 2 days, 2 hours [ 64800 ]
            Worklog Id 295436 [ 295436 ]
            Permalink
            Aurobinda Panda logged work - 30/Mar/26 12:00 AM
            • Time Spent:
              30 minutes
               

              Follow up for the issue.

            Permalink
            Manjit Kumar logged work - 30/Mar/26 12:00 AM
            • Time Spent:
              3 hours
               

              Sanity check the application along with analyze the log and then applied the patch on test platform.

            Aurobinda Panda made changes -
            Time Spent 2 days, 2 hours [ 64800 ] 2 days, 3 hours [ 68400 ]
            Worklog Id 295645 [ 295645 ]
            Aurobinda Panda made changes -
            Time Spent 2 days, 3 hours [ 68400 ] 2 days, 3 hours, 30 minutes [ 70200 ]
            Worklog Id 295656 [ 295656 ]
            Manjit Kumar made changes -
            Time Spent 2 days, 3 hours, 30 minutes [ 70200 ] 2 days, 6 hours, 30 minutes [ 81000 ]
            Worklog Id 295743 [ 295743 ]
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Bug Open Bug Dev Scheduled Dev Scheduled
            		6d 21h 55m 1 Marwan Kanaan 10/Mar/26 10:10 AM
            Dev Scheduled Dev Scheduled Implementation in progress Implementation in progress
            		3s 1 Marwan Kanaan 10/Mar/26 10:10 AM
            Implementation in progress Implementation in progress Dev Paused Dev Paused
            		1s 1 Marwan Kanaan 10/Mar/26 10:10 AM
            Dev Paused Dev Paused Implementation in progress Implementation in progress
            		14d 54m 1 Marwan Kanaan 24/Mar/26 11:04 AM
            Implementation in progress Implementation in progress To Be Released To Be Released
            		2d 18h 47m 1 Marwan Kanaan 27/Mar/26 5:51 AM
            To Be Released To Be Released Ready for QA Ready for QA
            		8m 12s 1 Khaled Khalil 27/Mar/26 5:59 AM
            Subversion JIRA

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              People

              • Assignee:
                Aurobinda Panda
                Reporter:
                Aurobinda Panda
              • Votes:
                0 Vote for this issue
                Watchers:
                2 Start watching this issue

                Dates

                • Due:
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                  Time Tracking

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                  Remaining:
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                  Logged:
                  Time Spent - 2 days, 6 hours, 30 minutes
                  2d 6h 30m

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