Zain KSA upgradation
  1. Zain KSA upgradation
  2. ZKU-259

WRONG SHELF TYPE FOR ONE NODE_NEC MW

      Details

      • Customer:
        Zain KSA 3.X

        Description

        wring shelf MODEM-EA COMING FOR NODE 10.154.119.243 WHILE IT SHOULD BE MDP-400MB-1AA

          Activity

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          aSiddiqui made changes -
          Field Original Value New Value
          Gantt Options Milestone (set to milestone: having a due date but zero effort)
          Planned Start 2025-03-08 24:00 (milestone: set planned start date to due date)
          Planned End 2025-03-08 24:00 (milestone: set planned end date to due date)
          Ahad Siddiqui made changes -
          Assignee Bassem Sabbagh [ bsabbagh ] Sandya Sharma [ ssharma ]
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          Sandya Sharma added a comment -

          after release kindly deploy it on server and generate xml only for nec connector , once generated then share this xml to me.

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          Sandya Sharma added a comment - after release kindly deploy it on server and generate xml only for nec connector , once generated then share this xml to me.
          Sandya Sharma made changes -
          Assignee Sandya Sharma [ ssharma ] ABHINAV PARASHAR [ aparashar ]
          Ahad Siddiqui made changes -
          Assignee ABHINAV PARASHAR [ aparashar ] Sandya Sharma [ ssharma ]
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          Ahad Siddiqui added a comment - - edited

          the above issue is resolved on prod , but a new wrong shelf appeared "FAN-C" (10.125.143.48_1_1) which has to be a board , also weird board coming (10.154.114.84_1_1_0_0)

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          Ahad Siddiqui added a comment - - edited the above issue is resolved on prod , but a new wrong shelf appeared "FAN-C" (10.125.143.48_1_1) which has to be a board , also weird board coming (10.154.114.84_1_1_0_0)
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          Sandya Sharma added a comment -

          WL is half day.

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          Sandya Sharma added a comment - WL is half day.
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          Bassem Sabbagh added a comment -

          to be delivered on 10-3

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          Bassem Sabbagh added a comment - to be delivered on 10-3
          Bassem Sabbagh made changes -
          Status To Do [ 10001 ] In Progress [ 3 ]
          Assignee Sandya Sharma [ ssharma ] Bassem Sabbagh [ bsabbagh ]
          Bassem Sabbagh made changes -
          Assignee Bassem Sabbagh [ bsabbagh ] Sandya Sharma [ ssharma ]
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          Sandya Sharma added a comment -

          XML shared.

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          Sandya Sharma added a comment - XML shared.
          Sandya Sharma made changes -
          Assignee Sandya Sharma [ ssharma ] Ahad Siddiqui [ asiddiqui ]
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          Ahad Siddiqui added a comment -

          plz commit

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          Ahad Siddiqui added a comment - plz commit
          Ahad Siddiqui made changes -
          Assignee Ahad Siddiqui [ asiddiqui ] Sandya Sharma [ ssharma ]
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          Sandya Sharma added a comment -

          commit done.

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          Sandya Sharma added a comment - commit done.
          Sandya Sharma made changes -
          Assignee Sandya Sharma [ ssharma ]
          Sandya Sharma made changes -
          Assignee Ahad Siddiqui [ asiddiqui ]
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          Ahad Siddiqui added a comment -

          there was some issue coming on prod XML ,sandya had fixed and the new patch has to be released by Khaled, and need to be chkd on prod

          Show
          Ahad Siddiqui added a comment - there was some issue coming on prod XML ,sandya had fixed and the new patch has to be released by Khaled, and need to be chkd on prod
          Ahad Siddiqui made changes -
          Assignee Ahad Siddiqui [ asiddiqui ] Sandya Sharma [ ssharma ]
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          Ahad Siddiqui added a comment -

          THS ISSUE STILL THERE , SANDYA CHECKING THE SAME

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          Ahad Siddiqui added a comment - THS ISSUE STILL THERE , SANDYA CHECKING THE SAME
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          Sandya Sharma added a comment -

          will fix by today.

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          Sandya Sharma added a comment - will fix by today.
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          Sandya Sharma added a comment -

          investigating the issue , because issue is coming only on server xml i have added some logs , mailed for patch release once done will check the server logs and will try to fix it.

          Show
          Sandya Sharma added a comment - investigating the issue , because issue is coming only on server xml i have added some logs , mailed for patch release once done will check the server logs and will try to fix it.
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          Bassem Sabbagh added a comment -

          Driss support is required

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          Bassem Sabbagh added a comment - Driss support is required
          Permalink
          Sandya Sharma logged work - 24/Mar/25 12:00 AM
          • Time Spent:
            7 hours
             

            work on the issue

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          Sandya Sharma added a comment -

          pending on integartion side

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          Sandya Sharma added a comment - pending on integartion side
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          Sandya Sharma added a comment -

          XML shared after patch deploy, kindly check and revert ASAP.

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          Sandya Sharma added a comment - XML shared after patch deploy, kindly check and revert ASAP.
          Sandya Sharma made changes -
          Assignee Sandya Sharma [ ssharma ] Ahad Siddiqui [ asiddiqui ]
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          Sandya Sharma logged work - 25/Mar/25 12:00 AM
          • Time Spent:
            7 hours
             

            work on the issue

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          Ahad Siddiqui added a comment -

          ok now

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          Ahad Siddiqui added a comment - ok now
          Ahad Siddiqui made changes -
          Status In Progress [ 3 ] Done [ 10000 ]
          Sandya Sharma made changes -
          Remaining Estimate 0 minutes [ 0 ]
          Time Spent 7 hours [ 25200 ]
          Worklog Id 264428 [ 264428 ]
          Sandya Sharma made changes -
          Baseline Start 2025-03-08 24:00 (set baseline based of initial work logging)
          Baseline End 2025-03-08 24:00 (set baseline based of initial work logging)
          Sandya Sharma made changes -
          Time Spent 7 hours [ 25200 ] 1 day, 6 hours [ 50400 ]
          Worklog Id 264429 [ 264429 ]
          Transition Time In Source Status Execution Times Last Executer Last Execution Date
          To Do To Do In Progress In Progress
          		7d 2h 15m 1 Bassem Sabbagh 10/Mar/25 8:14 AM
          In Progress In Progress Done Done
          		16d 5m 1 Ahad Siddiqui 26/Mar/25 8:19 AM
          Subversion JIRA

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          Invalid license: EXPIRED

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            People

            • Assignee:
              Ahad Siddiqui
              Reporter:
              Ahad Siddiqui
            • Votes:
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              Watchers:
              3 Start watching this issue

              Dates

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                Time Tracking

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                Logged:
                Time Spent - 1 day, 6 hours
                1d 6h

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