You can not create attachments as the issue is in a non-editable workflow state.

Manage Attachments OT-112

This page allows you to manage the attachments for a particular issue. Only users with administrative privileges to remove an issue can remove attachments.
    File Name Size Mime Type Date Attached Attached By  
1 File 2025-11-04-05.37.11_Ooredoo (1).rar 12.99 MB application/x-compressed Indrasan Yadav
2 File RE_ XML Import Is Stuck At Saving Stage __ OT-112 __.msg 706 kB application/octet-stream Indrasan Yadav