Details
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Type:
CR
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Status:
Closed
(View Workflow)
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Priority:
Urgent
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Resolution: Incomplete
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Component/s: NEP
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Labels:
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Customer:Zain KSA 3.X
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Reason:Telco/Product Request
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Classification:Req. Tuning
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REQUESTER:INTERNAL
Description
Dear DEV,
I noticed that in Asset report port level information is not available while ports do have serial / part numbers.
Please implement to have ports also in Asset report.
Attachments
Rejected
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patch deploymernt pending
Show
Ahad Siddiqui
added a comment - patch deploymernt pending
Dear Mustapha,
I have imported a fresh small XML of routers to check port, it seems the asset report is not working after this patch as I am not able to see any data of other element also.
Please check below case and investigate it further.
Platform : UAT (10.123.105.66)
Version : Ahad_test
XML Name : 2025-02-19-01-03-17_ZainKSA_First_ip.xml
Show
Ahad Siddiqui
added a comment - Dear Mustapha,
I have imported a fresh small XML of routers to check port, it seems the asset report is not working after this patch as I am not able to see any data of other element also.
Please check below case and investigate it further.
Platform : UAT (10.123.105.66)
Version : Ahad_test
XML Name : 2025-02-19-01-03-17_ZainKSA_First_ip.xml
Show
Ahad Siddiqui
added a comment - Logs and XML on below link
https://mobinets-my.sharepoint.com/:f:/g/personal/basant_kumar_nuiva_com/ElKKBOUK6AJCo1qFNI_gOXkBeX7l6jxyF-wH_SKHvvwxCQ?e=gLhgP4
closing report as they are not using Asset tracking feature
if raised new ticket will be opened
Show
Abir Messaikeh
added a comment - closing report as they are not using Asset tracking feature
if raised new ticket will be opened
Dear @Ahad Siddiqui,
The requested implementation has been completed.
The port-level information is now visible in the Asset Report, as shown in the attached snippet:
Patch is needed: 3.7.1.670
Regards,
Mustapha