Subject: Re: Error Report is not appearing on ZAIN KSA production 3.x LS-409
From: Diana Hamdouche <[email-masked]>
To: Azmat Ali <[email-masked]>, L2_Team_Leb <[email-masked]>, ABHINAV PARASHAR <[email-masked]>
Cc: Indrasan Yadav <[email-masked]>, Nazih Ghadieh <[email-masked]>, Mustapha Al-Hage <[email-masked]>, Hassan Abdine <[email-masked]>, Khaled Khalil <[email-masked]>, Abir Messaikeh <[email-masked]>, Bassem Sabbagh <[email-masked]>, Sanju Yadav <[email-masked]>
Date: Tue, 27 May 2025 10:29:28 +0000

Dears,

The issue was clear in logs as below:

Based on this error, please find the below:

  *
148 XML imports are currently present in the importer_report table with IMPORT_DATE < '15-MAY-25'.
  *
Each of these imports has associated error details stored in the import_error table.

These tables are exceeded their table space and need to be cleaned.
A cleanup script has been prepared to safely delete all records older than 15-MAY-25 from both tables.
Please, apply it carefully

Diana Hamdouche I Software Engineer

Email: [email-masked]<mailto:[email-masked]> I www.nuiva.com<http://www.nuiva.com/>

________________________________
From: Bassem Sabbagh <[email-masked]>
Sent: Monday, May 26, 2025 5:13 PM
To: Azmat Ali <[email-masked]>; Khaled Khalil <[email-masked]>; Abir Messaikeh <[email-masked]>
Cc: Indrasan Yadav <[email-masked]>; Nazih Ghadieh <[email-masked]>; Mustapha Al-Hage <[email-masked]>; Diana Hamdouche <[email-masked]>; Hassan Abdine <[email-masked]>
Subject: Re: Error Report is not appearing on ZAIN KSA production 3.x LS-409

Dear Dr. @Khaled Khalil<mailto:[email-masked]> @Abir Messaikeh<mailto:[email-masked]>

The below should be urgent as without it you cannot troubleshooting any import issue.

Thanks

________________________________
From: Azmat Ali <[email-masked]>
Sent: Monday, May 26, 2025 2:47:05 PM
To: Khaled Khalil <[email-masked]>
Cc: Bassem Sabbagh <[email-masked]>; Indrasan Yadav <[email-masked]>; Nazih Ghadieh <[email-masked]>; Mustapha Al-Hage <[email-masked]>; Diana Hamdouche <[email-masked]>; Hassan Abdine <[email-masked]>
Subject: FW: Error Report is not appearing on ZAIN KSA production 3.x LS-409

Dear Khalid,

Error Report is not appearing on ZAIN KSA production server after 21st of May 2025, kindly get check & resolve the issue.

Server logs are attached.

NEP Error Snap

NEP XML Explore SNAP

Regards.//

Azmat

From: ABHINAV PARASHAR <[email-masked]>
Sent: 26 May 2025 17:08
To: Azmat Ali <[email-masked]>
Cc: Bassem Sabbagh <[email-masked]>; Indrasan Yadav <[email-masked]>; Manjit Kumar <[email-masked]>
Subject: RE: ZAIN KSA 3.x Production Server Logs Required for 23 & 24th MAY

Dear Azmat,

Please find attachment of requested date server logs.

[Logo  Description automatically generated]

    NETWORKS TRANSFORMED

Abhinav Parashar| Sr. System Engineer

Mob: +91 9897473040

1102-1103, Tower C, Unitech Cyber Park, Gurgaon

[email-masked]<mailto:[email-masked]>  |  www.mobinets.com<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.mobinets.com_&d=DwMFAg&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=IuheQWxq7nrWTjObvcmaWXa0tPEFhlkRTsc2xKQmrsw&m=5nBpvZkDw8FNlIZDWewuTVuCLeY665NLYoLagAtAMjkAs6XEun8L6hKau97-aqus&s=oMwNEsVGr7htfrDcmcVhMa3ejSKKf-BH4H6NLUPTP3M&e=>

From: Azmat Ali <[email-masked]<mailto:[email-masked]>>
Sent: 26 May 2025 16:33
To: ABHINAV PARASHAR <[email-masked]<mailto:[email-masked]>>
Cc: Bassem Sabbagh <[email-masked]<mailto:[email-masked]>>; Indrasan Yadav <[email-masked]<mailto:[email-masked]>>
Subject: ZAIN KSA 3.x Production Server Logs Required for 23 & 24th MAY

Dear Abhinav,

Please share the server logs for 23 & 24 may from ZAIN KSA production.

Regards.//

Azmat

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