[ACE-14] TMF724 - Incident Management API Created: 22/Apr/24 Updated: 15/Jun/26 Due: 22/Apr/24 |
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| Status: | To Do |
| Project: | ACE |
| Component/s: | None |
| Affects Version/s: | None |
| Fix Version/s: | None |
| Type: | Story | Priority: | Normal |
| Reporter: | Ahmed Osman | Assignee: | Unassigned |
| Resolution: | Unresolved | Votes: | 0 |
| Labels: | TMF | ||
| Remaining Estimate: | Not Specified | ||
| Time Spent: | Not Specified | ||
| Original Estimate: | Not Specified | ||
| Issue Links: |
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| Customer: |
NEP_3.X
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| Description |
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The Incident Management API provides a standardized mechanism to report, diagnose and resolve incidents and manages the entire lifecycle of incidents as defined by ITIL. The primary objective of incident management is to restore normal service operation as quickly as possible and minimize the adverse impact on business operations, ensuring that agreed levels of service quality are maintained. TMF User Guide : Documentation Raw JSON API : Link API in Swagger Online Editor: Documentation N.B if the API is not displayed in the Swagger Online Editor |