[ACE-320] FBB/OBB Request status issue Created: 14/Nov/25  Updated: 19/Nov/25  Due: 17/Nov/25  Resolved: 19/Nov/25

Status: Rejected
Project: ACE
Component/s: SRD
Affects Version/s: None
Fix Version/s: None

Type: Bug Priority: Normal
Reporter: Salem Dannawi Assignee: Salem Dannawi
Resolution: Cancelled Votes: 0
Labels: SRD
Remaining Estimate: 0 minutes
Time Spent: 1 day
Original Estimate: Not Specified

Attachments: PNG File OBB1.PNG    
Customer:
Mobinets
Planned Start:
Planned End:
Rejected By: Khaled Khalil
Actual Start:
Date of Baselining:

 Description   

I have created FBB request,
When I have selected OBB solution in service resources and save it,
the request status will go directly to BOQ_COMPLETED, while the OBB milestone is activated as shown in snapshot attached but the request is not updated OBB task, it has gone to GTM directly.
Please advise
request 1611253

 Comments   
Comment by Ayed Bada [ 18/Nov/25 ]

After checking this behavior on other environments and analyzing both the logs and the process flow, I found that there is a business rule in the SRD_FEASIBILITY_ACCEPTANCE process.
When the selectedSolution is "OBB", the process is designed to move directly to BOQ_COMPLETED, which explains why it goes to GTM immediately without passing through the CONFIRM_SOLUTION human task.
If this is not the expected behavior, I can remove this business rule from the process.

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