[ACE-448] ACE, error importing zone CSV file Created: 06/Jan/26  Updated: 05/Mar/26  Due: 31/Jan/26  Resolved: 09/Jan/26

Status: Ready for QA
Project: ACE
Component/s: UCMDB
Affects Version/s: UCMDB 4.0.0.18
Fix Version/s: None

Type: Bug Priority: Normal
Reporter: Eyob Tatek Assignee: Eyob Tatek
Resolution: Not Fixed Votes: 0
Labels: None
Remaining Estimate: 0 minutes
Time Spent: 3 hours
Original Estimate: Not Specified

Attachments: PNG File Screenshot 2026-01-06 161755.png     PNG File Zone-import.png     File Zone-test.csv    
Customer:
OMAN-Tel
Planned Start:
Planned End:
Actual Start:
Date of Baselining:

 Description   

ACE, while importing zone data (zone list) there is an error.

Platform
http://10.172.20.88:6016/ACE_UCMDB_UI/

The CSV file and error screen shot attached.



 Comments   
Comment by Nouha Mhadhbi [ 06/Jan/26 ]

Hi,
issue has been fixed.
best regards
Nouha

Comment by Eyob Tatek [ 09/Jan/26 ]

Not resolved , error still exists while importing CSV.

Comment by Nouha Mhadhbi [ 09/Jan/26 ]

Hi Eyob,

The issue has been fixed.
However, the fix has not been applied to the existing patch. It will be included in the next patch 4.0.0.15.

Best regards,
Nouha

Comment by Eyob Tatek [ 05/Mar/26 ]

Issue not solved " Import to ucmdb" has no response

Comment by Nouha Mhadhbi [ 05/Mar/26 ]

Hi Eyob,

The "Import to UCMDB" button has no response. It is not the same issue; it was related to a permission problem and has now been fixed.

The fix will be included in the next patch 4.0.0.19.

Best regards,
Nouha

Generated at Wed Apr 15 09:36:52 EEST 2026 using JIRA 6.1.4#6159-sha1:44eaedef2e4a625c6c7183698b2468d4719c20dc.