[#ACE-498] PGW Cannot be created

[ACE-498] PGW Cannot be created Created: 23/Jan/26 Updated: 03/Feb/26 Due: 26/Feb/26 Resolved: 03/Feb/26
Status:	Rejected
Project:	ACE
Component/s:	UCMDB
Affects Version/s:	None
Fix Version/s:	None

Type:

Bug

Priority:

Normal

Reporter:

amer bdeoui

Assignee:

Natnael Asfaw

Resolution:

Not Fixed

Votes:

Labels:

None

Remaining Estimate:

0 minutes

Time Spent:

2 hours

Original Estimate:

Not Specified

Attachments:

PGW creation error.png

Customer:

Ooreedo Tunisia

Rejected By:

Bessem Manita

Actual Start:

26/Jan/26 12:00 AM

Description

PGW cannot be created.
This error is displayed
erreur PGW could not execute statement; nested exception is org.hibernate.exception.GenericJDBCException: could not execute statement

Comments

Comment by Omar Kamalddine [ 26/Jan/26 ]

Root Cause:
PGW save fails with ORA-01658. PGW tables/indexes are not in SYSAUX (they are in DEMO_AUDUST_08_ACE_TS). However, SYSAUX is highly fragmented (largest free extent = 3MB) and both datafiles are already at MAX size, so Oracle cannot allocate new extents.

Action:
DBA to extend SYSAUX (add new datafile or increase MAXSIZE).

Comment by Anonymous [ 03/Feb/26 ]

SYSAUX TS has been extended on 20.88

Generated at Wed Apr 15 12:40:38 EEST 2026 using JIRA 6.1.4#6159-sha1:44eaedef2e4a625c6c7183698b2468d4719c20dc.

[ACE-498] PGW Cannot be created Created: 23/Jan/26 Updated: 03/Feb/26 Due: 26/Feb/26 Resolved: 03/Feb/26