[ACE-628] updateCustomerInfo API is not working Created: 03/Mar/26  Updated: 11/Mar/26  Due: 03/Mar/26  Resolved: 09/Mar/26

Status: Closed
Project: ACE
Component/s: FN
Affects Version/s: None
Fix Version/s: None

Type: Bug Priority: Normal
Reporter: Mbaye Lo Assignee: Mbaye Lo
Resolution: Fixed Votes: 0
Labels: None
Remaining Estimate: 0 minutes
Time Spent: 2 days, 1 hour
Original Estimate: Not Specified

Attachments: PNG File image (1).png    
Customer:
OMAN-Tel
Planned Start:
Planned End:
Actual Start:
Date of Baselining:

 Description   

updateCustomerInfo API is not working

Shamim was supposed to review the updateCustomerInfo API, but he just informed me that it is not working and that it needs to be reviewed with you.

Kindly check what can be done from your side as well.

<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:ser="http://server.api.nep.mobinets.com/">
<soapenv:Header/>
<soapenv:Body>
<ns3:updateCustomerInfo xmlns:ns3="http://server.api.nep.mobinets.com/">
<subscriberNo>9999200</subscriberNo>
<fullName>Tester Milestone 2</fullName>
<address>Muscat MUSCAT null Flat:1, Way:1, Building:1 2746 130</address>
<contractNumber>116327935</contractNumber>
<firstContactNumber>99557108</firstContactNumber>
<secondContactNumber>null</secondContactNumber>
<customerId>1352328</customerId>
<customerGroup> </customerGroup>
<customerCategory>Fixed-Business - Small</customerCategory>
<accountNo>11632793</accountNo>
<postalCode>130</postalCode>
<postalArea>130</postalArea>
<billFname>null</billFname>
<billLname>null</billLname>
<custAddress1>2746</custAddress1>
<custAddress3>Flat:1, Way:1, Building:1</custAddress3>
<remark>null</remark>
<titleCj>null</titleCj>
<billMinit>null</billMinit>
<billTitle>null</billTitle>
<arTiltleCj>null</arTiltleCj>
<arBillFnameCj>null</arBillFnameCj>
<arBillMinitCj>null</arBillMinitCj>
<arBillTitleCj>null</arBillTitleCj>
<arBillLnameCj>null</arBillLnameCj>
<woNo>1509082019</woNo>
<customerContactNo1>99557108</customerContactNo1>
<customerContactNo2>null</customerContactNo2>
<customerEmail>ahmed.alabri@baitqanoon.com</customerEmail>
</ns3:updateCustomerInfo>
</soapenv:Body>
</soapenv:Envelope>

 Comments   
Comment by Zein Trabelsi [ 04/Mar/26 ]

Salam Mbaye find below Request sample for this API :
<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:ser="http://server.api.nep.mobinets.com/">
<soapenv:Header/>
<soapenv:Body>
<ns3:updateCustomerInfo xmlns:ns3="http://server.api.nep.mobinets.com/">
<subscriberNo>920309</subscriberNo>
<customerContactNo1>27344616</customerContactNo1>
<customerContactNo2>27344616</customerContactNo2>
<customerEmail>ahmed.alabri@baitqanoon.com</customerEmail>
</ns3:updateCustomerInfo>
</soapenv:Body>
</soapenv:Envelope>

All other fields are not used .

After execution , open subscriber/mpls details report, filter by the subscriber number and check if above three informations have been modified .
NB : this api works only which subscribers where the field "CE Router" is not empty.

Comment by Mbaye Lo [ 09/Mar/26 ]

Fixed

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