[ACE-696] getCoordinatesFromKrokey SRD API has performance issue or is failing Created: 06/Mar/26  Updated: 17/Mar/26  Due: 03/Mar/26

Status: Ready for QA
Project: ACE
Component/s: SRD
Affects Version/s: None
Fix Version/s: None

Type: Bug Priority: Normal
Reporter: Mbaye Lo Assignee: Mbaye Lo
Resolution: Unresolved Votes: 0
Labels: None
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified

Customer:
OMAN-Tel
Planned Start:
Planned End:

 Description   

getCoordinatesFromKrokey SRD API has performance issue or is failing

<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:ser="http://server.internal.api.srd.nep.mobinets.com/">
<soapenv:Header/>
<soapenv:Body>
<ser:getCoordinatesFromKrokey>
<!-Optional:->
<krokey>cid:1750725886337</krokey>
<!-Optional:->
<coordinateFormat>geo_wgs84</coordinateFormat>
</ser:getCoordinatesFromKrokey>
</soapenv:Body>
</soapenv:Envelope>

Response:
<soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/">
<soap:Body>
<ns2:getCoordinatesFromKrokeyResponse xmlns:ns2="http://server.internal.api.srd.nep.mobinets.com/"/>
</soap:Body>
</soap:Envelope>

 Comments   
Comment by Ayed Bada [ 16/Mar/26 ]

Dear Mbaye,

Please check with the Integration team regarding the following issue:

`org.apache.http.conn.HttpHostConnectException: Connect to 10.172.20.225:8585 [/10.172.20.225] failed: Connection timed out`

The configured URL is:
`nep.tesseract_server_address=http://10.172.20.225:8585/nep-ocr/file-to-text`

SRD is trying to send a POST request to this endpoint, but we are receiving a timeout.
Could the Integration team please verify if the URL is correct and if the service is currently reachable?

Thank you.

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