[ACE-854] suspendServiceRequest Created: 23/Apr/26  Updated: 14/May/26  Due: 29/Apr/26  Resolved: 14/May/26

Status: Reopened
Project: ACE
Component/s: SRD
Affects Version/s: None
Fix Version/s: None

Type: Bug Priority: Normal
Reporter: Mbaye Lo Assignee: Mbaye Lo
Resolution: Not Fixed Votes: 0
Labels: None
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified

Attachments: PNG File Untitled.png    
Customer:
OMAN-Tel
Planned Start:
Complexity: Medium
Product: NEP
Rejected By: Zein Trabelsi

 Description   

Input:
<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:ser="http://server.internal.api.srd.nep.mobinets.com/">
<soapenv:Header/>
<soapenv:Body>
<ser:suspendServiceRequest>
<!-Optional:->
<requestId>05</requestId>
</ser:suspendServiceRequest>
</soapenv:Body>
</soapenv:Envelope>

Output:
<soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/">
<soap:Body>
<ns2:suspendServiceRequestResponse xmlns:ns2="http://server.internal.api.srd.nep.mobinets.com/"/>
</soap:Body>
</soap:Envelope>

Same for both 179 and new local

 Comments   
Comment by Zein Trabelsi [ 07/May/26 ]

SOAP Request sample:

<ser:suspendServiceRequest>
<requestId>1027</requestId>
</ser:suspendServiceRequest>

Expected result: Empty <suspendServiceRequestResponse/> = success.
Validation in UI: Refresh the request page → Tasks tab: all previously Active tasks are now Completed.

Comment by Mbaye Lo [ 14/May/26 ]

This API is not working on . 84

On .80, it's working, all tasks are removed after we execute the API

Generated at Mon Jun 15 14:25:12 EEST 2026 using JIRA 6.1.4#6159-sha1:44eaedef2e4a625c6c7183698b2468d4719c20dc.