[LS-533] XML Imported But Data Is Not Updated In NEP & Error Report Generated_Nokia Created: 29/Jul/25  Updated: 11/Sep/25  Due: 12/Aug/25  Resolved: 07/Aug/25

Status: Closed
Project: L3 Support
Component/s: None
Affects Version/s: None
Fix Version/s: None

Type: Bug Priority: Normal
Reporter: Indrasan Yadav Assignee: Indrasan Yadav
Resolution: Fixed Votes: 0
Labels: AI_All_incidents, Nokia_RAN_OO
Remaining Estimate: 0 minutes
Time Spent: 1 week, 1 hour
Original Estimate: Not Specified

Attachments: File 2025-07-21-05.25.57_OoredooTunisia.rar     PNG File Error Report.png     PNG File Import Progress.png     PNG File Node Date Is Not Updating.png     File server.log.2025-07-24.tgz     File server.log.tgz     File server.log_102.tgz    
Customer:
Ooreedo Tunisia
Planned Start:
Planned End:
Actual Start:
Date of Baselining:

 Description   

Dear Khaled Khalil,

Kindly review the issue detailed below. This appears to be a recurrence of the problem I encountered earlier, where Integration had previously identified as related to tablespace / fatal error. However, the same issue is happening again. Please assign NEP DEV resource to check & fix it.

Issue Summary:

1- I initiated an XML import (file: 2025-07-21-05.25.57_OoredooTunisia) on server .102 on 24-07-2025 & 29-07-2025 (Server logs attached of both date. After some time, a "connection refused" error appeared. When I attempted to reconnect after five minutes, the connection was restored, and the following screen was displayed.

Import progress snippet

2- Upon editing the value of "Updated by importer" to either True or False, the changes were saved successfully within the same version. This indicates that the import process was, in fact, completed.
3- However, upon checking the updated date in the SRAN report, the date displayed is still the old one.

Node date is not updating snippet

4- I also reviewed the error report, which shows that an error was generated during the process.

Error report snippet

Thank you
Indrasan



 Comments   
Comment by Indrasan Yadav [ 31/Jul/25 ]

Server log is attached here of date: 30-07-2025 also. (server.log_102)

Comment by Marwan Kanaan [ 05/Aug/25 ]

Dear @Indrasan Yadav,
Please find the solution included in patch 3.7.0.1332.
Kindly apply the patch and re-import the data. If you encounter any issues, please do not hesitate to contact me.

Comment by Indrasan Yadav [ 07/Aug/25 ]

Mail send to Integration to deploy the given patch on platform .102.

Comment by Indrasan Yadav [ 07/Aug/25 ]

Patch has been deployed on .102 and now sam XML is imported successfully.

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