[LS-533] XML Imported But Data Is Not Updated In NEP & Error Report Generated_Nokia Created: 29/Jul/25 Updated: 11/Sep/25 Due: 12/Aug/25 Resolved: 07/Aug/25 |
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| Status: | Closed |
| Project: | L3 Support |
| Component/s: | None |
| Affects Version/s: | None |
| Fix Version/s: | None |
| Type: | Bug | Priority: | Normal |
| Reporter: | Indrasan Yadav | Assignee: | Indrasan Yadav |
| Resolution: | Fixed | Votes: | 0 |
| Labels: | AI_All_incidents, Nokia_RAN_OO | ||
| Remaining Estimate: | 0 minutes | ||
| Time Spent: | 1 week, 1 hour | ||
| Original Estimate: | Not Specified | ||
| Attachments: |
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| Customer: |
Ooreedo Tunisia
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| Planned Start: | |
| Planned End: | |
| Actual Start: | |
| Date of Baselining: |
| Description |
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Dear Khaled Khalil, Kindly review the issue detailed below. This appears to be a recurrence of the problem I encountered earlier, where Integration had previously identified as related to tablespace / fatal error. However, the same issue is happening again. Please assign NEP DEV resource to check & fix it. Issue Summary: 1- I initiated an XML import (file: 2025-07-21-05.25.57_OoredooTunisia) on server .102 on 24-07-2025 & 29-07-2025 (Server logs attached of both date. After some time, a "connection refused" error appeared. When I attempted to reconnect after five minutes, the connection was restored, and the following screen was displayed. Import progress snippet 2- Upon editing the value of "Updated by importer" to either True or False, the changes were saved successfully within the same version. This indicates that the import process was, in fact, completed. Node date is not updating snippet 4- I also reviewed the error report, which shows that an error was generated during the process. Error report snippet Thank you |
| Comments |
| Comment by Indrasan Yadav [ 31/Jul/25 ] |
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Server log is attached here of date: 30-07-2025 also. (server.log_102) |
| Comment by Marwan Kanaan [ 05/Aug/25 ] |
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Dear @Indrasan Yadav, |
| Comment by Indrasan Yadav [ 07/Aug/25 ] |
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Mail send to Integration to deploy the given patch on platform .102. |
| Comment by Indrasan Yadav [ 07/Aug/25 ] |
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Patch has been deployed on .102 and now sam XML is imported successfully. |