[LS-547] lambda route Import issue Created: 29/Jul/24 Updated: 09/Oct/25 Due: 31/Jul/24 Resolved: 07/Aug/25 |
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| Status: | Need More Info |
| Project: | L3 Support |
| Component/s: | NEP |
| Affects Version/s: | None |
| Fix Version/s: | None |
| Type: | Bug | Priority: | Normal |
| Reporter: | Aurobinda Panda | Assignee: | Hassan Abdine |
| Resolution: | Not Fixed | Votes: | 0 |
| Labels: | None | ||
| Remaining Estimate: | 0 minutes | ||
| Time Spent: | 1 week, 1 day, 5 hours, 30 minutes | ||
| Original Estimate: | Not Specified | ||
| Attachments: |
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| Customer: |
Azerconnect
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| Planned Start: | |
| Planned End: | |
| Actual Start: | |
| Date of Baselining: |
| Description |
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RB not Running on PROD |
| Comments |
| Comment by Manjit Kumar [ 29/Jul/24 ] |
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Dear Nazih, Global interception is not finishing while generating CM XML on AZRC from few days, it’s stuck at import of “Starting Import of 303 Logical Lambda Route s For Version Actual_Network” this process is not ending, in the meanwhile getting an error message of java.lang.OutOfMemoryError: GC overhead limit exceeded. Below server log output of CM start process, stuck of import and error message time:- CM log output:- For fix the OutOfMemoryError we did below troubleshooting steps:- Kindly suggest and download all related logs from below link. server.log.tgz |
| Comment by Nazih Ghadieh [ 08/Aug/24 ] |
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Hi Mustapha The issue here is that the XML import is stuck on lambda route import and because of that the flow is not reaching the RB. So please add monitoring logs on the lambda route saver to trouble shoot the cause of the delay. |
| Comment by Mustapha Al-Hage [ 09/Aug/24 ] |
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I have added the required monitoring logs on the lambda route saver |
| Comment by Abir Messaikeh [ 13/Aug/24 ] |
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patch applied by the import did not complete with error OutofMemory. to check if lamda route counts is valid |
| Comment by Aurobinda Panda [ 11/Sep/24 ] |
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New patch applied on PROD. Still issue not resolved. Logs shared with AI. Patch again rolled back. |
| Comment by Manjit Kumar [ 11/Sep/24 ] |
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Dear Khaled, We got patch from Driss for lamda route enable, i.e. import process automatically. PM XML also didn’t generate after apply patch, hence rollback the patch than PM XML generating as usual Download log from below link. OneDrive - Mobile Network Solutions.rar Without After |
| Comment by Diana Hamdouche [ 01/Nov/24 ] |
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Performance issue solved and changes will be available in patch release: 3.7.71.80.437 |
| Comment by Aurobinda Panda [ 05/Nov/24 ] |
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Patch released. But VPN is not working for AZRC. So will be applied once VPN available. |
| Comment by Aurobinda Panda [ 22/Jan/25 ] |
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@Diana, Patch applied on test server & XML imported. But still Getting the issue. Please find below error. OutOfMemoryError |
| Comment by Diana Hamdouche [ 06/Feb/25 ] |
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Since issue is not clear yet , I added more logs and monitors available in release: 3.7.71.80.440 So, please after applying patch try to Re-Import Xml again and if same occurs provide me full server logs |
| Comment by Aurobinda Panda [ 19/Mar/25 ] |
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PFA azrc test server log after import |
| Comment by Hassan Abdine [ 05/Sep/25 ] |
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provide XML having the lambda route (only containing WDMs and lambda), and related equipments.. |
| Comment by Daljeet Singh Virdi [ 11/Sep/25 ] |
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There is no lambda route in XML's. |