[LS-551] OT | HSRP IPs are not imported to NEP and Redundancy Report is showing Blank Created: 06/Aug/25  Updated: 03/Nov/25  Due: 08/Aug/25  Resolved: 03/Nov/25

Status: Closed
Project: L3 Support
Component/s: NEP
Affects Version/s: None
Fix Version/s: None

Type: Bug Priority: Normal
Reporter: Aurobinda Panda Assignee: Aurobinda Panda
Resolution: Fixed Votes: 0
Labels: MS_OT, Service_routing
Remaining Estimate: 0 minutes
Time Spent: 2 days, 6 hours, 15 minutes
Original Estimate: Not Specified

Attachments: Zip Archive 2025-07-28-07.37.16_OmanTel.zip     JPEG File HSRP IP Missing in NEP.jpg     JPEG File HSRP IP_XML.jpg     JPEG File IP data in NEP.jpg     JPEG File Network Element_NGN_XML.jpg     JPEG File Redundancy Report Blank.jpg     PNG File Screenshot 2025-08-22 111353.png     PNG File Screenshot 2025-08-22 111403.png     PNG File Screenshot 2025-08-22 111412.png     PNG File Screenshot 2025-08-22 111420.png    
Customer:
OMAN-Tel
Planned Start:
Planned End:
Complexity: High
Severity: Critical
Product: NEP
Rejected By: Marwan Kanaan
REQUESTER: INTERNAL
Actual Start:
Date of Baselining:

 Description   

Dear Khaled Khlil,
Please assign a resource to check for below issue.

It is found that, hsrp IPs are not getting imported to NEP. though it is showing as imported in NEP Import network Report.

SS are attached for your reference

 Comments   
Comment by Marwan Kanaan [ 22/Aug/25 ]

Dear @Aurobinda Panda,

Kindly note that the HSRP IPs were successfully imported locally on the clean version for two imports. Therefore, I expect that after the cleanup, the HSRP IPs will be imported correctly as well.

ss

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Best Regards,
Marwan Kanaan I Software Developer

Comment by Aurobinda Panda [ 17/Sep/25 ]

Still the IPs are not imported to NEP post XML import..

Comment by Abir Messaikeh [ 17/Sep/25 ]

Again related last XML and server log to be shared

Comment by Marwan Kanaan [ 07/Oct/25 ]

to be check if the solution of Ls-561 solved this issue

Comment by Aurobinda Panda [ 09/Oct/25 ]

Will check the result post cleanup and XML import.

Comment by Aurobinda Panda [ 14/Oct/25 ]

as checked, still IP missing in NEP

Comment by Marwan Kanaan [ 21/Oct/25 ]

Dear @Aurobinda Panda,

Kindly find the solution for the redundancy table included in patch 3.7.0.1366.

Comment by Marwan Kanaan [ 21/Oct/25 ]

need details why the ticket is reopend

Comment by Abir Messaikeh [ 21/Oct/25 ]

Dear @Aurobinda Panda,

Kindly find the solution for the redundancy table included in patch 3.7.0.1366.

Comment by Abir Messaikeh [ 21/Oct/25 ]

to be tested once patch applied

Comment by Aurobinda Panda [ 29/Oct/25 ]

As checked, Redundancy report is available now. Will check the HSRP IPs in NEP.

Comment by Aurobinda Panda [ 03/Nov/25 ]

HSRP IPs are now parsing in NEP. Ticket closed.

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