[LS-609] OT | 4G is showing Wrong error msg - Cloud case Created: 01/Sep/25  Updated: 04/Feb/26  Due: 05/Sep/25  Resolved: 04/Feb/26

Status: Closed
Project: L3 Support
Component/s: NEP
Affects Version/s: None
Fix Version/s: None

Type: Bug Priority: Normal
Reporter: Khaled M Ayoubi Assignee: Aurobinda Panda
Resolution: Fixed Votes: 0
Labels: MS_OT, Service_routing
Remaining Estimate: 0 minutes
Time Spent: 1 hour
Original Estimate: Not Specified

Attachments: JPEG File Ip Available in NEP.jpg     JPEG File Ip Routing With Physical.jpg     JPEG File Ip Routing Without Physical.jpg     JPEG File Logical View where GW Router missing for Dest.jpg     PNG File RB is showing missing ran interface.png     File rb_static_route_domain.json     PNG File route_s1mme.png    
Customer:
OMAN-Tel
Planned Start:
Planned End:
Complexity: High
Severity: Critical
Product: NEP
REQUESTER: INTERNAL
Actual Start:
Date of Baselining:

 Description   

4G is showing Wrong error msg

 Comments   
Comment by Abir Messaikeh [ 01/Sep/25 ]

full RB logs attached run on 28 Aug

https://mobinets-my.sharepoint.com/:f:/p/natnael_asfaw/Epb7vfS5KYROsOKg2RAbNpwBFoc14FTgcldnjm7NiJMCUw?e=Dc3IUi

Comment by Bessem Manita [ 05/Nov/25 ]

Dear Aurobinda,

Issue fixed, below ss show valid route for node BD00060.
Please update attached static route domain file under NEP.ear/nep-configuration and trigger RB.

BR,
Bessem

Comment by Aurobinda Panda [ 05/Nov/25 ]

will upload the static json file and trigger RB on testing server.

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