[LS-666] display full GTM comment history and Additional Details Created: 22/Sep/25  Updated: 24/Dec/25  Due: 26/Sep/25  Resolved: 24/Dec/25

Status: Closed
Project: L3 Support
Component/s: SRD
Affects Version/s: None
Fix Version/s: None

Type: CR Priority: Normal
Reporter: Salem Dannawi Assignee: Salem Dannawi
Resolution: Fixed Votes: 0
Labels: SRD
Σ Remaining Estimate: 0 minutes Remaining Estimate: 0 minutes
Σ Time Spent: 4 days, 4 hours Time Spent: 4 days, 4 hours
Σ Original Estimate: Not Specified Original Estimate: Not Specified

Attachments: PNG File Additional details.png     PNG File GTMHistory.PNG     PNG File GTMTIME.PNG     File SRD_COMMENT_HISTORY.sql     PNG File User name in logs for return to AM action.png    
Sub-Tasks:
Key
 Summary
 Type
 Status
 Assignee
LS-702 display full GTM comment history and ... Technical task Open Bug Khaled Khalil  
LS-701 display full GTM comment history and ... Technical task Open Bug Khaled Khalil  
Customer:
OMAN-Tel
Planned Start:
Planned End:
Actual Start:
Date of Baselining:

 Description   

7/10/2025:

1. In GTM comments: Please ensure that the timestamp for each message/comment is displayed directly. This will help track the sequence and timing of updates more clearly.
2. In logs: The name or identifier of the user who submitted the comment, along with the timestamp, should also be shown to maintain accountability and context.

Please refer to the new attached images.

Currently, only the latest comment submitted in GTM is visible in SRD. However, we require the full comment history to be displayed in SRD, similar to how it appears in GTM. Below picture GTMHistory attached.
In addition,
Any information entered in the “Additional Details” section should be properly saved and displayed in SRD UI. This ensures that when we revisit the request in the future, we can view all previously entered comments and context. Image attached from UI

 Comments   
Comment by Anonymous [ 01/Oct/25 ]

Hello,
I have completed the implementation of the history display feature and committed the changes on the SRD project.
Additionally, I’ve added the required SQL script that needs to be executed.

The related patch is: 3.7.0.1354, and a restart is required after deployment.

Best regards,

Comment by Ayed Bada [ 08/Oct/25 ]

Hello,
I have successfully enhanced the GTM comments and logs by incorporating the required information, including timestamps, to improve traceability.
The related patch is: 3.7.0.1358, and a restart is required after deployment.
Best regards,

Comment by Anonymous [ 23/Oct/25 ]

WL = 4 md for dev and testing

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