[LS-67] 25801083 SD1644323 Created: 27/Nov/24  Updated: 30/Dec/25  Due: 29/Nov/24

Status: Dev Paused
Project: L3 Support
Component/s: FN
Affects Version/s: None
Fix Version/s: None

Type: Bug
Reporter: Salem Dannawi Assignee: Khaled Khalil
Resolution: Unresolved Votes: 0
Labels: FN, MS_OT
Remaining Estimate: 0 minutes
Time Spent: 4 hours
Original Estimate: Not Specified

Customer:
OMAN-Tel
Planned Start:
Planned End:
Severity: Minor
Rejected By: Abir Messaikeh
Actual Start:
Date of Baselining:

 Description   

As per CRM & Logs below OBC order is created in NEP but not reflecting in NEP.
I tried it manually also inspite of success response order not available in NEP.

@integration please share FN logs from prod dated 19 Nov 2024.

Note::Will share jira shortly.

<NS1:Envelope xmlns:NS1="http://schemas.xmlsoap.org/soap/envelope/">
<NS1:Header>
<NS2:Security
xmlns:NS2="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-secext-1.0.xsd">
<NS2:UsernameToken>
<NS2:Username>nep-api-key</NS2:Username>
<NS2:Password
Type="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-username-token-profile-1.0#PasswordText">
mobinets@2017</NS2:Password>
</NS2:UsernameToken>
</NS2:Security>
</NS1:Header>
<NS1:Body>
<NS3:arborWOOBC_fCNAOBC xmlns:NS3="http://server.api.nep.mobinets.com/">
<fAppType>I</fAppType>
<fOLT>BUR1</fOLT>
<fFDHMDU>102</fFDHMDU>
<fOBCTag>40RCM7873180280//OT659731</fOBCTag>
<fSubno>25801083</fSubno>
<fWOID>1326526658</fWOID>
<fUsage_Type>BG</fUsage_Type>
<fOrder_Type>INST</fOrder_Type>
<fNoOfSTBs>0</fNoOfSTBs>
<fUserID>03674028</fUserID>
<arborOrderId>251814575</arborOrderId>
</NS3:arborWOOBC_fCNAOBC>
</NS1:Body>
</NS1:Envelope>

 Comments   
Comment by Abir Messaikeh [ 28/Nov/24 ]

Order is created now.

Comment by Sara Saddik [ 29/Nov/24 ]

it needs a permanent fix.
fixed from db and re-create the order from api as a workaround.

Comment by Dawlat Matar [ 20/Dec/24 ]

WL: not clear, need to investigate
rough estimation: 4mdays

Comment by Abir Messaikeh [ 30/Dec/25 ]

we assume same as recent ticket LS-828

Generated at Wed Apr 15 13:45:04 EEST 2026 using JIRA 6.1.4#6159-sha1:44eaedef2e4a625c6c7183698b2468d4719c20dc.