[LS-682] Zain KW | NEC SN not updating in nep Created: 01/Oct/25 Updated: 15/Oct/25 Due: 07/Oct/25 Resolved: 15/Oct/25 |
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| Status: | Closed |
| Project: | L3 Support |
| Component/s: | Financial, NEP |
| Affects Version/s: | None |
| Fix Version/s: | None |
| Type: | Bug | Priority: | Normal |
| Reporter: | Daljeet Singh Virdi | Assignee: | Daljeet Singh Virdi |
| Resolution: | Fixed | Votes: | 0 |
| Labels: | None | ||
| Remaining Estimate: | 0 minutes | ||
| Time Spent: | 1 week, 2 hours, 30 minutes | ||
| Original Estimate: | Not Specified | ||
| Attachments: |
Nec SN Missing.xlsx
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| Customer: |
Zain Kuwait
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| Planned End: | |
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| Date of Baselining: |
| Description |
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Kindly align the resource for the below mentioned issue observed in Zain KW Test platform: It has been observed that there are “1126” SN are not coming in Nep but present at XML level. |
| Comments |
| Comment by Mustapha Al-Hage [ 10/Oct/25 ] |
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Dears, The physical configuration script has been applied on the platform. A restart is needed |
| Comment by Mustapha Al-Hage [ 13/Oct/25 ] |
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Dears, As you already know, we applied a cleanup script on Zain KW on Thursday 9 October 2025. Moreover, we found a bug in the implemented logic and now it is fixed. Patch is needed: 3.7.1.696 Regards, |