display full GTM comment history and Additional Details (LS-666)

[LS-702] display full GTM comment history and Additional Details : Testing Created: 08/Oct/25  Updated: 08/Oct/25  Due: 26/Sep/25

Status: Open Bug
Project: L3 Support
Component/s: SRD
Affects Version/s: None
Fix Version/s: None

Type: Technical task Priority: Normal
Reporter: Salem Dannawi Assignee: Khaled Khalil
Resolution: Unresolved Votes: 0
Labels: SRD
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified

Customer:
OMAN-Tel
Planned Start:
Planned End:
Actual Start:
Date of Baselining:

 Description   

7/10/2025:

1. In GTM comments: Please ensure that the timestamp for each message/comment is displayed directly. This will help track the sequence and timing of updates more clearly.
2. In logs: The name or identifier of the user who submitted the comment, along with the timestamp, should also be shown to maintain accountability and context.

Please refer to the new attached images.

Currently, only the latest comment submitted in GTM is visible in SRD. However, we require the full comment history to be displayed in SRD, similar to how it appears in GTM. Below picture GTMHistory attached.
In addition,
Any information entered in the “Additional Details” section should be properly saved and displayed in SRD UI. This ensures that when we revisit the request in the future, we can view all previously entered comments and context. Image attached from UI


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