[LS-714] creating new OBC-Activation order in staging Created: 13/Oct/25  Updated: 24/Oct/25  Due: 15/Oct/25  Resolved: 24/Oct/25

Status: Closed
Project: L3 Support
Component/s: FN
Affects Version/s: None
Fix Version/s: None

Type: Bug Priority: Normal
Reporter: Salem Dannawi Assignee: Shamim Ahmed
Resolution: Fixed Votes: 0
Labels: FN_Bugs
Remaining Estimate: 0 minutes
Time Spent: 6 hours
Original Estimate: 6 minutes

Customer:
OMAN-Tel
Planned Start:
Planned End:
Actual Start:
Date of Baselining:
Baseline Effort: 0

 Description   

Kindly note that when I am creating new OBC-Activation order using API,
I am getting success response, but I am not seeing the order in FN UI after refreshing many times,
Below the info:
Request:

<soapenv:Envelope xmlns:soapenv=http://schemas.xmlsoap.org/soap/envelope/ xmlns:ser=http://server.api.nep.mobinets.com/>
<soapenv:Header/>
<soapenv:Body>
<NS3:arborWOOBC_fCNAOBC
xmlns:NS3=http://server.api.nep.mobinets.com/>
<fAppType>I</fAppType>
<fOLT>IU44</fOLT>
<fFDHMDU>67</fFDHMDU>
<fOBCTag>40QGK5753998158//OT799930</fOBCTag>
<fSubno>25746386</fSubno>
<fWOID>1573905008</fWOID>
<fUsage_Type>BG</fUsage_Type>
<fOrder_Type>INST</fOrder_Type>
<fNoOfSTBs>0</fNoOfSTBs>
<fUserID>1220677_</fUserID>
<arborOrderId>284964663</arborOrderId>
</NS3:arborWOOBC_fCNAOBC>
</soapenv:Body>
</soapenv:Envelope>

Response:

<soap:Envelope xmlns:soap=http://schemas.xmlsoap.org/soap/envelope/>
<SOAP-ENV:Header xmlns:SOAP-ENV=http://schemas.xmlsoap.org/soap/envelope/>
<wsse:Security soap:mustUnderstand="1" xmlns:wsse=http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-secext-1.0.xsd xmlns:wsu=http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-utility-1.0.xsd>
<wsse:UsernameToken wsu:Id="UsernameToken-cfd12c07-f441-417f-9b6d-e3de189e1485">
<wsse:Username>nep-api-key</wsse:Username>
<wsse:Password Type=http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-username-token-profile-1.0#PasswordText>mobinets@2017</wsse:Password>
</wsse:UsernameToken>
</wsse:Security>
</SOAP-ENV:Header>
<soap:Body>
<ns2:arborWOOBC_fCNAOBCResponse xmlns:ns2=http://server.api.nep.mobinets.com/>
<return>0</return>
</ns2:arborWOOBC_fCNAOBCResponse>
</soap:Body>
</soap:Envelope>



 Comments   
Comment by Zein Trabelsi [ 13/Oct/25 ]

arborWOOBC_fCNAOBC return 0 while WO has not been created => adding error mapping script before process ended in order to return final_error_code stored in error_code_mapping decision table

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