[LS-763] AZRC | Logical View not available for Routed Created: 31/Oct/25  Updated: 10/Mar/26  Due: 06/Nov/25  Resolved: 10/Mar/26

Status: Closed
Project: L3 Support
Component/s: NEP
Affects Version/s: None
Fix Version/s: None

Type: Bug Priority: Normal
Reporter: Aurobinda Panda Assignee: Daljeet Singh Virdi
Resolution: Fixed Votes: 0
Labels: Service_routing
Remaining Estimate: 0 minutes
Time Spent: 7 hours, 30 minutes
Original Estimate: Not Specified

Attachments: JPEG File Logical view_LABS0008.jpg     JPEG File Logical view_LABS1188.jpg     JPEG File RB report_LABS0008.jpg     JPEG File RB report_LABS1188.jpg    
Customer:
Azerconnect
Planned Start:
Planned End:
Complexity: Medium
Severity: Major
Product: NEP
REQUESTER: INTERNAL
Actual Start:
Date of Baselining:

 Description   

It is found that NE showing as routed in RB is not having Logical view in NEP. Please check the issue.
I have attached the SS



 Comments   
Comment by Abir Messaikeh [ 27/Nov/25 ]

xml below if needed

https://mobinets-my.sharepoint.com/:u:/p/manjit_kumar/EZs7vRziG65JjbgVdYStoH4BiMfYDF3WJ5qObyEFmSb6ag?e=FETXxv

server logs :

https://mobinets-my.sharepoint.com/:u:/p/manjit_kumar/EQMPofXespFAllg_NbbjW5EBPGutgk-vnWc66yRfiCSZBg?e=DUtXnr

https://mobinets-my.sharepoint.com/:u:/p/manjit_kumar/ESY7iIk3I4VApbQnLTe2czYBhG5mi1Ftel_ApQOkrMFKnA?e=IseHtX

Comment by Bessem Manita [ 05/Dec/25 ]

Possible fix : handle null value of fromComponent in Level1Link, adding logs released in patch 3.7.71.80.448 .

Comment by Aurobinda Panda [ 10/Mar/26 ]

Issue fixed. Ticket closed.

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