[LS-785]  Zain KW | Pending deletion issue in Passive & IT Created: 17/Nov/25  Updated: 05/Jan/26  Due: 20/Nov/25  Resolved: 29/Dec/25

Status: Closed
Project: L3 Support
Component/s: NEP, WF
Affects Version/s: None
Fix Version/s: None

Type: Bug Priority: Normal
Reporter: Daljeet Singh Virdi Assignee: Daljeet Singh Virdi
Resolution: Fixed Votes: 0
Labels: None
Remaining Estimate: 0 minutes
Time Spent: 1 week, 1 day, 1 hour
Original Estimate: Not Specified

Attachments: PNG File WF.png     PNG File WF1.png     Text File update_passive_node_L2RejectedDeletion_status.txt     Text File update_passive_node_approval_status.txt    
Customer:
Zain Kuwait
Planned Start:
Planned End:
Actual Start:
Date of Baselining:

 Description   

Kindly check as today we have more than 49k assets in the WF under pending deletion from Passive & IT.As checked in inventories it has last update of today’s date. Pl check and do the needful:

 Comments   
Comment by Abir Messaikeh [ 26/Nov/25 ]

Dear Daljeet,
After analysis, it appears that the test NEP was referencing the prod WF, which caused requests to be created in the WF prod environment that did not match the prod NEP. I have reviewed the configuration files for NEP, WF on prod and test platform, and everything is correctly configured. It seems this was a temporary issue related to swapped IPs.
Dear @Manjit Kumar, please continue monitoring this behaviour over the next few days.
Dear @Daljeet Singh Virdi,please validate all current requests in the prod WF and reject those that do not match the NEP status.
For the rejected requests, their status in NEP will appear as L1RejectedDeletion, which represents incorrect information. Please advise whether we should reset their status to null or retain the L1RejectedDeletion value.
The attached script will update the approval status to null if you agree with the customer to reset the passive node approval status. Server restart will be required after applying the script.
BR,
Bessem

Comment by Abir Messaikeh [ 26/Nov/25 ]

We still need script with L2Rejected Deletion status

Comment by Bessem Manita [ 26/Nov/25 ]

Hi Abir,

Please find attached clean up script. Server restart is required.

BR,

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