FW: GTM2002- HBB Installation Journey Enhancement (LS-797)

[LS-808] FW: GTM2002- HBB Installation Journey Enhancement : Testing Created: 08/Dec/25  Updated: 08/Dec/25  Due: 31/Dec/25

Status: Open Bug
Project: L3 Support
Component/s: FN
Affects Version/s: None
Fix Version/s: None

Type: Technical task Priority: Normal
Reporter: Abir Messaikeh Assignee: Khaled Khalil
Resolution: Unresolved Votes: 0
Labels: None
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified

Customer:
OMAN-Tel
Planned Start:
Planned End:
Actual Start:
Date of Baselining:

 Description   

HBB Installation Journey Enhancement in CRM and requires change from the NEP side. Attached BRD for your reference.

The change from the NEP side will be:
As per existing process, NEP is getting Customer contact information from GetCustomerInfoByNumber API, which is reading the customer Contact details from the profile.
Now, with this GTM, NEP to calls getFixedInternetDetails soap API to get external id and external id type and can extract the 3 new fields and send them to FFMS.
External_ID, External_ID_Type
381,Primary contact
382,Secondary contact
383,Installation Date
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