[LS-836] OT | RB report showing routed but Logical View missing in NEP Created: 22/Dec/25  Updated: 04/Feb/26  Due: 25/Dec/25  Resolved: 14/Jan/26

Status: Reopened
Project: L3 Support
Component/s: NEP
Affects Version/s: None
Fix Version/s: None

Type: Bug Priority: Normal
Reporter: Aurobinda Panda Assignee: Bessem Manita
Resolution: Not Fixed Votes: 0
Labels: service_routing
Remaining Estimate: 0 minutes
Time Spent: 2 hours, 30 minutes
Original Estimate: Not Specified

Attachments: PNG File 2G Logical view missing in NEP.png     JPEG File Logical view missing in NEP.jpg     PNG File Logical view missing in NEP.png     PNG File Node routed in RB report.png     JPEG File RB report showing routed.jpg     PNG File Role 4G for BB00021.png     JPEG File Routing status in RB report.jpg    
Customer:
OMAN-Tel
Planned Start:
Planned End:
Complexity: High
Severity: Critical
REQUESTER: INTERNAL
Actual Start:
Date of Baselining:

 Description   

RB report showing routed but Logical View missing in NEP

 Comments   
Comment by Bessem Manita [ 02/Jan/26 ]

Dear Team,

Kindly share which release was deployed on OT on December 17th.

BR,

Comment by Bessem Manita [ 02/Jan/26 ]

Dears,

Fix for this issue was released in patch 3.7.0.1390.

Kindly trigger full RB and share logs.

Comment by Aurobinda Panda [ 14/Jan/26 ]

Dear Bessem,
As mentioned, the new patch doesn't solve the issue of logical view. the logical view is still not visible for some of the 2G nodes.

I have added SS.

Kindly check.

Comment by Aurobinda Panda [ 03/Feb/26 ]

Dear @bessem,
Same issue found for 4G node also. Kindly check the latest SS.

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