[LS-897] Import Delay Impacting Processing – BR, AP, TN and PB circles Created: 23/Jan/26  Updated: 05/Feb/26  Due: 23/Jan/26

Status: Ready for QA
Project: L3 Support
Component/s: NEP
Affects Version/s: None
Fix Version/s: None

Type: Bug Priority: Urgent
Reporter: Basant Kumar Assignee: Basant Kumar
Resolution: Unresolved Votes: 0
Labels: NEP_D
Remaining Estimate: 0 minutes
Time Spent: 6 hours
Original Estimate: Not Specified

Customer:
Airtel India
Planned Start:
Planned End:
Actual Start:
Date of Baselining:

 Description   

Dear Team,

We are encountering import delay issues in the AP, TN, and PB circles. In the AP circle, yesterday’s import was completed at 4:00 PM, whereas it normally completes by 12:00 PM. A similar delay is being observed in the TN circle as well.
Kindly investigate and resolve this issue on an urgent basis, as we are receiving daily customer escalations due to these delays.



 Comments   
Comment by Srishti Kashyap [ 23/Jan/26 ]

build 3.7.71.552 is released removing some logs.

Comment by Priyasha Tiwari [ 05/Feb/26 ]

patch depending on 550, not applied on prod

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