[LS-918] kk circle 4g cell deleted and reinserted , need RCA Created: 04/Feb/26  Updated: 09/Apr/26  Due: 05/Feb/26  Resolved: 09/Apr/26

Status: Closed
Project: L3 Support
Component/s: NEP
Affects Version/s: None
Fix Version/s: None

Type: Bug Priority: Normal
Reporter: Priyasha Tiwari Assignee: Priyasha Tiwari
Resolution: Fixed Votes: 0
Labels: nep_dev
Remaining Estimate: 0 minutes
Time Spent: 4 days, 5 hours
Original Estimate: Not Specified

Attachments: PNG File kk lte cell xml .png     PNG File kk deletion dump ss.png     PNG File kk deletion issue error.png     PNG File kk nep insert date snap.png    
Issue Links:
Relates
relates to LS-589 Old inventory for Active nodes are no... Ready for QA
Customer:
Airtel India
Planned Start:
Planned End:
Defect Category: Implementation
Actual Start:
Date of Baselining:

 Description   

Please find attached the list of cells from the KK circle. We noticed that these cells were present in the XML dated 26-01 as well as in the NEP report. However, the latest 4G cell report reflects an insert date of 03-02 for these cells. We need to verify whether the cells were deleted in between and then reinserted with this new insert date.

Cell- KK_E_T1_OM_GLB227C_C

 Comments   
Comment by Srishti Kashyap [ 02/Mar/26 ]

Hi Dear
As checked the cells were deleted due to inventory changes deletion of cell not coming from xml. Also as checked between dates from 25 jan to 2 march the cells are not matching between xmls. please check at your end. Also as requested inventory changes have been reverted from the patch.

Comment by Priyasha Tiwari [ 17/Mar/26 ]

hi as checked still some cell available in XML are getting deleted in kk circle, we need to check why is this happening again and again .. sample cell 4g KK_E_T1_OM_KAKLM1C_C,

Comment by Srishti Kashyap [ 25/Mar/26 ]

released build 3.7.71.570 containing deletion changes.
The issue occurred because some cells failed during the update process due to an error . When this happened, those cells were not marked as successfully processed in the system. Later, during the cleanup step, the system compared existing cells with the processed ones and treated these unmarked cells as missing. As a result, they were considered for deletion and removed.

Comment by Priyasha Tiwari [ 09/Apr/26 ]

OK

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